Parts & Recon Manager

Overview

Ownership Mindset + Operational Excellence + Real Growth Opportunity = A Career-Defining Role

This is a rare opportunity to step into a newly created, high impact leadership position at a rapidly growing independent dealership.

Northside Auto is building toward an ambitious 3-year vision, and we’re looking for a turn-key, experienced Parts & Recon Manager who can own the entire reconditioning lifecycle (NOT just parts management) — from intake to frontline ready — and scale with us.

We currently retail 30–50 vehicles per month and are intentionally building the infrastructure to support 75+ units per month while maintaining quality, speed, and profitability.

This Is THE Opportunity You’ve Been Looking For If…

• You’re highly experienced in used vehicle reconditioning, parts management, and service operations
• You thrive in process, accountability, and KPIs
• You want real authority and ownership
  , not just a title
• You’re tired of being under-resourced and under-supported
• You want to build something the right way — with leadership that invests in people, tools, and systems

• Independent, family-owned dealership in Greer, SC
• Heavy focus on private-party acquisitions (not auction-dependent)
• Stand-alone Service Center located just minutes from the main store
• Strong technician roster and retail service expertise already in place
• EOS-driven leadership team that values clarity, accountability, and culture
• Owners who actively invest in technology, training, and process improvement

Current systems include (but are not limited to):

• Rapid Recon
• CDK
• Car Chief

The Parts & Recon Manager is responsible for owning the entire reconditioning and parts operation — ensuring vehicles move efficiently from acquisition to frontline while controlling costs, maximizing technician efficiency, and minimizing post-sale issues.

This role directly impacts inventory turns, gross profit, customer experience, and overall dealership scalability
.

• Own and manage the full recon pipeline from intake to frontline ready
• Coordinate vehicle flow between the Buy Center, Service Center, vendors, and sales
• Maintain aggressive but realistic recon timelines aligned with volume goals
• Reduce bottlenecks and continuously improve recon throughput

• Oversee all parts ordering, sourcing, pricing, and inventory controls
• Ensure accurate estimates and minimal supplements
• Build strong vendor relationships to control cost and cycle time
• Prevent waste, over-ordering, and unnecessary reconditioning
• Partner closely with the Service Manager to maximize technician efficiency
• Ensure work is properly staged, approved, and dispatched
• Coordinate outside vendors (body, sublet, specialty repairs) as needed
• Hold vendors accountable to timelines and quality standards

• Maintain recon quality standards to reduce:
• After-sale issues
• Service policy claims
• Comebacks and customer dissatisfaction
• Serve as a final checkpoint before vehicles are frontline ready
• Track and manage key metrics daily and weekly
• Identify trends, constraints, and improvement opportunities
• Communicate clearly with ownership and leadership on performance and needs

• ADR (Average Days in Recon)
• Service Policy / After-Sale Issues: Target < 2% of Parts & Service Gross
• Recon Cost Control vs. Budget
• Frontline Readiness Accuracy & Timeliness

• Proven experience managing used car recon and parts operations
• Highly organized, detail-oriented, and process-driven
• Comfortable holding people and vendors accountable
• Strong communicator who collaborates well with leadership and technicians
• Calm under pressure and solutions-oriented
• Aligned with Northside’s Core Values (Adaptability, Dedication, Community, Servant Attitude, Empathy, Merit, Kind Candor)
• Full-time, salaried leadership role with bonus plan (compensation $60,000 - $90,000 - based on experience)
• Health insurance
• Paid time off
• Direct access to ownership and decision-makers
• Real opportunity to grow with the company as volume scales