Service Technician

At TPM, not only do we service technology, we also support the people and industries building the world around us. For more than 50 years, we’ve been a trusted technology partner to customers across Architecture, Engineering, Construction, and Manufacturing.

Named as one of SC’s Best Workplaces for the 7th consecutive year, we’re a team of go-getters, connectors, and problem-solvers who believe that work should be challenging, rewarding, and, yes, fun. We celebrate wins, learn from losses, and always have each other’s backs. If you want to be part of a company that invests in your growth, values your ideas, and gives you the runway to make a real impact, TPM is your launchpad.

As a Service Technician at TPM, you play a critical role in delivering a positive customer experience. You are responsible for keeping customer equipment operating at peak performance and resolving issues with care, urgency, and professionalism. You bring a problem-solving mindset, take pride in your work, and build trust through reliable service and clear communication.

• Diagnose, repair, and maintain multi-functional device.
• Industry experience, preferably with Canon; equivalent experience with other major manufacturers and relevant industry certifications will be considered.
• Verify equipment functionality by completing test operations and adjustments.
• Provide excellent customer service and communication.
• Document service actions accurately.
• Comply with safety and regulatory standards.
• Take ownership of service requests and resolutions.
• Collaborate with teammates and participate in training.

• High School Diploma or equivalent and A+ certification or equivalent.
• Excellent customer service, communication, and organizational skills.
• Higher consideration given to candidates with OEM certification.
• Experience with communicating with customers both written and verbally.
• Working knowledge of fundamental network infrastructure, with network certifications and/or hands‑on experience preferred.
• Strong IT foundation with above-average computer proficiency.
• Ability to lift 50 pounds and perform activities such as walking, kneeling, standing, and stooping. Outstanding verbal and written communication skills.
• Valid driver’s license and clean driving record.

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Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.