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Software Support Agent - Customer Care & Troubleshooting
Job in
Spartanburg, Spartanburg County, South Carolina, 29302, USA
Listed on 2026-01-27
Listing for:
RedSail Technologies
Full Time
position Listed on 2026-01-27
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
A technology company located in South Carolina is seeking a Software Support Tier I. This entry-level position is the first point of contact for customers, providing assistance with software and hardware inquiries. The ideal candidate should possess strong communication skills and the ability to de-escalate conflicts effectively. Responsibilities include responding to customer queries, documenting interactions, and collaborating with teams for issue resolution.
Full-time employment with a supportive work environment is offered.
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