Post Release Case Manager - Greenville​/Spartanburg, SC

Overview

Department: Case Manager

Location: Greenville-Spartanburg, South Carolina

Description

About Concordance Concordance’s reentry program is designed to dramatically reduce recidivism by helping individuals with justice involvement lead meaningful, abundant, and joyful lives. Our holistic, evidence-based model offers a wide range of services - therapy, case management, yoga, behavioral health and substance use recovery groups, spiritual care, life skills, medical care, education, and job readiness. Each participant is formally supported by our Care Team for a full year, ensuring stability and long-term success.

Now operating in Missouri, South Carolina, and Virginia, Concordance is a national leader in compassionate, innovative reentry care.

The Case Manager serves as a trusted guide, advocate, and accountability partner for participants by monitoring progress and helping participants navigate through obstacles. Case Managers facilitate both individual and group sessions with participants and serve as the designated leader of participants’ care teams. The Case Manager collaborates with the care team to ensure participants are obtaining quality support as they advance through the program model.

Facilitate participant programming:

• Conduct impactful 1:1 and group sessions, developing a comprehensive understanding of every participant on caseload
• Facilitate group sessions focused on life skills such as money management, healthy sexuality, hygiene, self-care, and refusal skills
• Provide meaningful 1:1 sessions with participants to explore areas for growth and encouragement to persevere, and ensure treatment goals are met
• Uphold the quality and fidelity of Concordance re-entry model curriculum when delivering 1:1 sessions and groups
• Deliver participant Reflections when necessary, in a timely and trauma-informed manner
• Connect participants to community resources such as housing, food, healthcare
• Support Center-wide events
• Perform other tasks as needed

Communicate with multi-disciplinary care team:

• Document sessions (for individual and groups), including noteworthy participant interactions in electronic record system
• Document Reflections using standard forms
• Collaborate with the Care Team, including the Career Coach, and Therapist assigned to each participant, providing input on progress to ensure consistency in instruction/learning pre-to-post release and alignment with participant goals
• Communicate daily with Center Coordinator regarding participant scheduling needs
• Participate in internal meetings, community partnership meetings and trainings

Personal Attributes:

• Passion for Concordance’s mission
• Energy for a multidisciplinary team environment
• Excellent interpersonal skills as evidenced by compassion, energy, and ability to build rapport
• Ability to foster rapport while maintaining professional boundaries with participants
• High-quality verbal and written communication skills

Required education and credentials:

• High School Diploma
• Class E Driver’s License

Experience

• Prior experience with justice-involved adults or other vulnerable populations and/or lived experience with recovery or the justice system
• Must have, or be eligible to obtain within first 90 days, Certified Peer Support credential in state of Center
• Experience with documenting participant interactions in case notes
• Familiarity with and endorsement of 12-step programming
• Ability to work 20 hours per week

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.

• Sit, stand, and walk for a considerable amount of time throughout the day.
• Facilitate 45-minute groups without a break.
• Operating a large vehicle transporting participants.
• Occasionally, help set up for Center events or move classrooms around, including but not limited to carrying and setting up tables and chairs.

Why join Concordance? This is an exciting opportunity to contribute to a…