Workforce Facilitator

Overview

Working with us takes a certain kind of person. We want someone who identifies with our values and is willing to challenge themselves both personally and professionally. We seek employees who are passionate about serving and making a difference in the lives of others. Join our Team as a Workforce Career Coach!

• Hourly Rate: $22.00
• Low-Cost Medical, Dental and Vision Insurance
• 19 days of Paid Time Off the first year
• 11 paid holidays
• Retirement savings plan with employer match up to 5%
• Flexible spending accounts
• Paid short-term and voluntary long-term disability
• Group Term Life and AD&D Insurance
• Voluntary term life insurance
• Public Service Loan Forgiveness (PSLF) Eligible Employer
• PTO Exchange

The Workforce Facilitator is responsible for delivering high-quality work readiness content that improves the soft and hard skills of program participants. Facilitate in-person and virtual job readiness and other program-related workshops for customers, clients, and participants. Work with project leadership to evaluate the success of job readiness and other program-related workshops. Participate in workshop content development, recommend workshop content improvements, and coordinate workshops with program and community partners.

Deliver and participate in both on- and off-site program orientations. Manage workshop sign-up and sign-in process. Track workshop attendance. Create monthly workshop calendar.

• Facilitates in-person and virtual job readiness and other program-related workshops for customers, clients, and participants, including orientation
• Manages workshop sign-up and sign-in process and tracks attendance
• Recommends workshop content, including improvements, and participates in workshop content development
• Assesses participant competencies, work history, educational attainment, skills and abilities; identifies challenges to finding employment and prompts them to find solutions
• Maintains information about area resources and employers
• Facilitates customer access to training, education, and employment services, as well as job-specific information; provides case management to customers at the appropriate level
• Provides information to participants on available training and/or jobs that will lead to advancement
• Additional duties as assigned

Education: High School Diploma or Equivalent required. Related Bachelor's degree, from an accredited college or university, preferred.

Experience: Minimum of 3 years of relevant work experience required. Prior experience with workforce development, vocational skills training programs, adult basic education, or working closely with adult learners is preferred.

Knowledge/Skills/Abilities: Excellent verbal and written communication skills. Strong interpersonal skills, including the ability to empathize with and provide motivational support to customers, clients, and participants. Ability to work effectively with a variety of program and community stakeholders. Highly organized with keen attention to detail. Able to work independently and with diverse teams. Adaptable to change and able to manage competing demands.

Proficient in Microsoft Excel, Word, and Outlook.

Other: Must have a valid state driver’s license and be able to meet requirements for Eckerd’s Auto Insurance and drive for business purposes. Must successfully pass a background screening, including state, local, and funder criminal background checks. Required to pass a drug screen in compliance with our Substance Abuse and Drug-Free Workplace policy.

Physical Demands: The environment is an open office/classroom. The incumbent is in a non-confined setting with freedom to move about. The position requires writing, typing, speaking, listening, lifting up to 25 pounds, carrying, seeing (close, color, peripheral vision, depth perception, and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching.

Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards, partnerships, and strategies to provide and create a career pathway for youth, adults, and dislocated workers. Training services include occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment opportunities. We provide youth with development, academic instruction, career & technical education, and access to the 14 WIOA Youth Elements.

We establish and develop relationships and networks with large and small employers and their intermediaries as well as develop, convene, or implement industry or sector partnerships.

Program

Location:

Eckerd Connects | Workforce Development, 100 Commerce Street, Spartanburg, SC 29306

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