Building Material Counter Associate

Position: Building Material Counter Associate - Full Time/Part Time
DEPARTMENT: Retail Store

REPORTS TO: Store Manager

FLSA STATUS: Non-Exempt

POSITION TYPE: Full-Time or Part-Time

POSITION SUMMARY:

Sales associates work closely with customers and provide them with product knowledge in terms of features, warranties, special discounts or deals, and any additional information about the product. They should maintain the visual appearance of the store by managing store displays and keep up with trends and competition. Retail sales associates are expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet customers, determine their needs/wants, and recommend merchandise

Advise customers on utilization and care of merchandise, as needed.

Answer any customer questions or concerns in a prompt and friendly manner

Stock and recover merchandise

Keep work area clean and organized

Operate pallet jacks and forklifts, as needed

Ensure proper signage is in place throughout assigned department

General use of computer to check prices and inventories

Assist with inventory preparation

Create special orders, as needed

Safety awareness of anything in store that may be hazard to employees or customers

Promptly handle any customer complaints, questions, or concerns in a professional and friendly manner

Bring in carts from outside

Additional duties, as assigned

REQUIREMENTS & QUALIFICATIONS:

Prior experience and product knowledge in building materials and hardware

Must have a friendly and outgoing personality

Must possess strong work ethic and interpersonal skills

Basic computer skills

Must be able to work a flexible schedule and all open store hours

Ability to:

• Multi-task, coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
• Effectively communicate with customers, in-person and over the phone
• Demonstrate initiative and effective problem-solving skills within the scope of the position
• Prioritize, accurately multi-task, adhere to deadlines, and learn in a fast-paced environment.

PHYSICAL REQUIREMENTS:

The physical demands described herein are representative of those that must be met by the employee to successfully perform the essential functions of the job. Reasonable accommodation(s) may be made to enable individuals with a "legal" disability to perform the essential functions of this position. This position is very active and requires standing, walking, bending, kneeling, stooping, and climbing all day.

The employee must frequently lift and/or move items weighing up to 50 pounds.

BENEFITS:

Medical, Dental, Vision Insurance

Life Insurance

Short-Term/Long-Term Disability Insurance

Critical Care Insurance

Accident Insurance

Earned PTO/Illinois - Paid Leave for all Workers Act

Employee Assistance Program

401k Retirement Savings Plan

Team Member Discount

Bereavement Pay