Inside Sales Representative

At Door Controls USA, we are always on the lookout for passionate individuals who thrive in dynamic environments. We seek team members who are dedicated to excellence & innovation in the automatic & manual door industry. Ideal candidates should bring a blend of technical skills, customer-focused attitudes, & a willingness to learn & grow with us. Whether you're an experienced professional or just starting out, we offer opportunities to build a rewarding career within a supportive & inclusive workplace.

Guided by our mission of Opening Doors for Generations & grounded in our core values—Available, Reliable, Economic, & Innovative—we strive to make a lasting impact for our customers & communities. Join us in delivering high-quality solutions & services to our customers nationwide.

• Medical
• Vision
• Critical Illness
• Supplemental Life Insurance
• Short Term Disability
• Long Term Disability
• 401K + Company Match
• Legal Shield

The Inside Sales Representative plays a key role in driving revenue growth for our company by proactively reaching out to customers and prospects to promote our line of manual door hardware products
, including closers, hinges, locks, exit devices, and accessories. This role emphasizes outbound phone sales and relationship building to customers. The ideal candidate is a motivated self-starter who thrives on connecting with customers, understanding their needs, and providing tailored solutions that align with our hardware. If you are a motivated, detail-oriented individual with a passion for the manual door hardware industry and a commitment to growing sales through inside efforts, we encourage you to apply for the Inside Sales Representative position at Door Controls USA.

Join our team and be part of a company that values your expertise and dedication.

• Make outbound sales calls to new and existing customers to promote our DCM closers, hinges, locks, pivots, and exit devices to generate quotes and close sales.
• Prepare and follow up on quotes, ensuring timely responses and competitive pricing.
• Proactively identify and qualify new sales opportunities through customer outreach.
• Develop a strong understanding of our product line to recommend hardware to customers based on their needs.
• Manage customer accounts, maintain regular contact, and grow sales volume.
• Collaborate with outside sales representatives to support key accounts that are service focused and new business initiatives.
• Maintain detailed records of all customer interactions, calls, and opportunities within the CRM system.
• Participate in sales meetings and provide feedback on market trends, competitor activities, and customer needs.
• Partner with marketing to support campaigns, product launches, and promotional efforts.

• 2–4 years of inside sales or customer service experience in a manufacturing or industrial environment; experience in manual door hardware or related building products preferred.
• Proven success with outbound calling and business development preferred.
• High school diploma/GED.
• Proficiency in Microsoft Office and CRM software preferred.
• Communication skills, both verbal and written.
• Good organizational skills and the ability to multitask.