Sales Associate

Position

Sales Associate at EXPRESS (PHOENIX Retail, LLC)

Outlet @ Sparks Marina, Sparks, NV

P HOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style. Bonobos is a menswear brand known for pioneering exceptional fit and innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guide Shops, and online at  and

• Provide a great in-store shopping experience for customers.
• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting.
• Follow company policies and procedures to ensure safety of associates and customers.
• Assist with product launch changes according to company SOP.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately, reducing customer wait time.
• Positively resolve customer service issues, determine resolution or escalation, and communicate to store management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions as directed by supervisor.

• Education:
  
  High School or Equivalent
• Years of experience: 0-2 relevant job experience, minimum 6 months
• Proficient in using technology (iPad, registers)
• Meets defined availability criteria, including nights, weekends and non‑business hours
• Meets physical requirements

• Previous retail experience preferred
• Customer service skills and ability to interact with customers
• Strong verbal and written communication skills with customers, sales leadership team and associates
• Demonstrated collaborative skills and ability to work well within a team

• Medical, pharmacy, dental and vision coverage
• 401(k) and Roth 401(k) with company match
• Merchandise discount
• Paid Time Off
• Parental leave for new moms and dads
• Paid sick leave, public health emergency leave for part‑time associates
• Learn & Earn incentive program for part‑time associates
• Optional benefits through You Decide

$12.00 - $19.50 per hour

Entry level

Full‑time

PHOENIX is an equal opportunity employer and does not discriminate on the basis of any federal, state or local protected characteristic. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call and say "Associate Relations" or email A