Engineering Operations Technician , Data Center Engg Ops

About the role

How would you like to be a part of Earth’s most customer‑centric company? You would work with teams of front‑line responders who support the operations of some of the world’s most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they are prepared to stand up against any situation. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure.

In other words, we’re the people who keep the cloud running. You will collaborate with people across AWS to help deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

• Tasked with driving innovation while reducing operational costs in the facilities.
• Drive projects with moderate complexity.
• Assist in troubleshooting of facility and rack‑level events within internal Service Level Agreements (SLA).
• Perform rack installs, rack decommissioning, operational readings and facility management.
• Provide key performance indicators to senior engineers.
• Responsible for the on‑site management of contractors, sub‑contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center.
• Ensure all safety procedures are adhered to while performing work.
• Perform basic support concepts such as ticketing systems, root cause analysis, change management creation, writing procedures and building management systems.
• Work schedule changes depending on specific site needs. Shifts can be up to 12‑hours and may rotate on a predefined schedule. Some locations have on‑call rotations.
• Maintain data center critical infrastructure equipment ensuring 99.999% up‑time of the world’s largest cloud computing portfolio.
• Role may support more than one location/site.
• Walk job sites in uneven terrain. Maintain balance and perform construction tasks while on a ladder.
• Regularly lift and/or move up to 39 pounds unassisted and participate in group lifts for 40+ pounds.
• Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull.

• Technical (Military/Trade School) training or 2+ years’ of equivalent experience in a relevant industry (for example: electrical or mechanical).
• 1+ years of electrical or mechanical experience.
• 1+ years’ experience with Microsoft Office products (including Excel, Word and PowerPoint).
• 2+ years of Data Center Engineering experience.
• Associate’s or Bachelor’s Degree.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.