PARTS Manager - Construction Equipment

Description
Parts Manager (CE)

$2,000 Sign-On Bonus

Exceptional customer satisfaction starts with exceptional people. At Arnold Machinery, we have built one of the most comprehensive machinery support teams in the western United States. Our greatest asset is not our inventory—it’s our employees who carry our reputation into the marketplace every day.

With the training and support we provide, the Parts Manager plays a critical role in maintaining Arnold Machinery’s commitment to outstanding service, operational excellence, and customer satisfaction.

• Manage warehouse parts movement, including aged, obsolete, and market inventory

• Oversee staffing, employee retention, customer counter sales, service/internal sales, new product training, and after-hours coverage

• Develop and execute marketing procedures, customer outreach, and Silver Service commitments

• Manage freight recovery, expense control, warranty recovery, performance management, and overall profitability

• Assist the Branch Manager with various operational and administrative tasks

• Perform data entry and general office duties as needed

• Maintain a clean, organized, and professional workspace

• Ability to sit for extended periods of time

• Reach to answer phones and operate office equipment

• Read and interpret paperwork, files, and computer-based records

• Communicate effectively by phone and in person

• Walk and move throughout the facility as required

• Hear and respond to verbal communications

• Bend, stoop, and stand as necessary to perform job duties

• Strong written, verbal, and interpersonal communication skills

• Proficiency with computers and the ability to learn various software programs

• Demonstrated skills in leadership, performance management, negotiation, problem-solving, and motivation

• Ability to perform effectively under pressure while maintaining a Silver Service attitude

• High school diploma or equivalent required

• Proficiency in Microsoft Excel, Word, and Outlook

• Ability to learn and adapt to new technologies

• Previous management experience preferred

• Agricultural background or industry experience preferred

Reasonable accommodations for the essential functions of this position will be considered.

Arnold Machinery is an equal opportunity, affirmative action, and right-to-work employer. We do not discriminate based on physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations regarding reasonable accommodations are made on a case-by-case basis.

Arnold Machinery participates in E-Verify.