Patient ACCESS Representative - Per Diem

Overview

The Patient Access Representative position is a per diem day shift opportunity at Northern Nevada Medical Center, a 124-bed acute care hospital located on 23 hillside acres at 2375

E. Prater Way in Sparks, Nevada. The role includes scheduling, greeting, pre-registering and/or registering patients in a courteous and professional manner; verifying insurance benefits and checking for authorization, pre-certification, notice of admission, physician order accuracy, and medical necessity. The position also obtains patient signatures for required forms, runs estimates, and collects patient financial responsibility when required. The role provides professional, high quality customer service, timely resolution to customer problems, and coordination of services to all customers.

It communicates revenue cycle related issues to patients and hospital colleagues. The position rotates into various areas of the Patient Access Department including the Emergency Room and may work a variety of shifts. Direct supervision is provided and specific/detailed instructions are given.

• Acknowledges patients, families, and visitors in a courteous and pleasant manner as they arrive, processes necessary information to minimize wait times, escorts patients when necessary, and directs patients to appropriate areas.
• Uses professional verbal communication skills with patients and other internal and external customers on the telephone and in person to convey a high level of personal attention and promote customer satisfaction.
• Promotes efficiency and accurate processing of departmental information by communicating professionally with the department director, patient access team members, and other Northern Nevada Sierra Medical Center personnel and physicians.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Career development opportunities within UHS and its 300+ Subsidiaries
• More information is available on our Benefits Guest Website:

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $14.3 billion in 2023. During the year, UHS was recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 96,700 employees and operates acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located across the U.S., Washington, D.C., Puerto Rico and the United Kingdom. Website:

If you would like to learn more about the position before applying, please contact Bridget Gomez, Senior Recruiter at

• High School Graduate required
• Healthcare experience preferred
• Patient registration experience preferred

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and support recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

We believe that diversity and inclusion among our teammates is critical to our success.

Avoid and Report Recruitment Scams

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information) from you via email.

Our recruiters will not email you from a public webmail client. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, report such concerns to appropriate law enforcement and refer to legitimate UHS career websites to verify opportunities and not rely on unsolicited calls from recruiters.