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Customer Success Mgr./ CSM

Hybrid Manager, Customer Service & Call Center

Job in Sparks, Washoe County, Nevada, 89494, USA
Listing for: Oates Energy
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 25 - 30 USD Hourly USD 25.00 30.00 HOUR
Job Description & How to Apply Below
A leading utility billing company is seeking a Manager of Customer Service to lead the call center operations. Responsibilities include managing a team, setting performance goals, and ensuring excellent customer service standards. Ideal candidates should have 3-5 years of customer service experience and at least 1-2 years in a supervisory role. This position offers a starting pay of $25.00 to $30.00 per hour, health benefits, and a hybrid work schedule.

A strong focus on performance metrics and customer satisfaction is essential.
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