Receptionist, Administrative​/Clerical

Position Overview

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At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

We strive to continuously improve our business and have committed to the long‑term strategy known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, serve, and lead in our industry.

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help ensure all client needs have been met during service both in person, over the phone, or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with the ability to use Microsoft Office

H&R Block invests in our people by committing to their total well‑being. Our benefit offerings can help associates plan for their unique health, wellbeing, and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You, to help build healthy habits
• Neurodiversity and caregiver support available to you and your family
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, employee stock purchase plan
• to checkout all available benefits

At H&R Block we remain committed to building a connected culture — one in which trust, care, and connections are how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow and support each other.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, or veteran status.

$11.00 – $27.00 per hour.

Full‑time.

Not applicable.

Successful candidates may be eligible for incentive compensation or short‑term incentive plans, and can participate in medical and prescription drug coverage, a retirement savings plan, employee assistance program, virtual fitness center, and associate discount program. Eligible employees may also enroll in the H&R Block Retirement Savings Plan (401(k)), the Employee Stock Purchase Plan, and receive Business Travel Accident Insurance.