Guest Advocate; Cashier or Front of Store Attendant/Cart Attendant; T2898
Listed on 2026-01-01
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Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T2898)
Starting hourly rate: $15.50 USD per hour
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Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
All About Service & EngagementAdvocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in‑store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage, and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick‑up and drive up while ensuring exceptional quality.
KeySkills and Experience
- Communicating and interacting with guests to build a welcoming guest experience.
- Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns.
- Adapting to different guest interactions and situations.
- Promoting and engaging around various benefits, offerings, and services.
- Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard.
- Create a welcoming experience by greeting guests as you complete daily tasks.
- When guests need assistance, engage with them in a welcoming way to help solve their specific needs.
- Make the guest aware of current promos, store activities, and events.
- Be knowledgeable about the tools, products, and services available in the store to solve issues for the guest and improve their experience.
- Thank guests and let them know we’re happy they chose to shop at Target.
- Know and speak to the benefits of Target Loyalty programs with every guest and assist with application or sign‑up as needed.
- Scan and bag all guest items efficiently, accurately, and in compliance with food safety standards and company best practices.
- Work efficiently to minimize guest wait time while maintaining service and accuracy.
- Understand and show guests how to use the features and offerings within the Target App including Wallet.
- Be familiar with Order Pick‑Up, Drive‑Up and online ordering, and know how to direct the guest to enroll, activate and use these features.
- Attempt every return and follow register prompts; partner with immediate leaders as needed to help solve for the guest while following Target’s policies and procedures.
- Maintain a clean, clutter‑free work area by gathering unpurchased items, baskets, and hangers for removal.
- Stock supplies during store open hours while being available for the guest.
- Demonstrate ethical conduct, safety and compliance, and work in a safe manner at all times.
- Support guest services such as order pick‑up, Drive‑up orders, DU returns and maintain a compliance culture while executing duties, such as compliance with federal, state, and local adult beverage laws.
- All other duties as needed based on business needs.
- You enjoy interacting and helping others—guests and team members alike.
- You thrive in a fast‑moving, highly active and physically demanding role where teamwork, flexibility, and creative problem‑solving are key.
- You are open to a flexible work schedule with varying hours, days or shifts, including nights, weekends, holidays, and peak shopping times.
- Communicating effectively, using positive language and attentive to guests’ needs.
- Welcoming and helpful attitude toward guests and team members.
- Attention to detail while prioritizing tasks.
- Willingness to educate guests and engage around products and services.
- Ability to communicate on multiple frequency devices and operate handheld scanners and other technology equipment as directed.
- Work independently and with a team.
- Remain focused and composed in a fast‑paced environment and accomplish multiple tasks within established time frames.
- Accurately handle checkout operations, transactions, and support cash office operations as needed.
- Scan, handle, and move merchandise efficiently and safely, including lifting up to 10 pounds and occasionally up…
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