Dispenser

To ensure the safe, accurate, and efficient preparation and supply of prescribed medicines to patients, in line with relevant legislation, professional standards, and practice policies. The dispenser plays a key role in supporting the clinical team, maintaining stock control, and delivering excellent patient care.

As adispenser you will be responsible for the processing of prescriptions in accordance with Practice policies and legislation.

The postholder will be required to order and manage the dispensary stock and project aprofessional, positive, and friendly image to work colleague, patients andother visitors and deal with queries in a professional, courteous, and efficient manner.

You willwork mostly at the Long Sutton Surgery with the flexibility to work at ourbranch site at Sutton Bridge from time to time. The postholder will need to be flexible to cover annual leave and sickness when required.

Suttons Medical group is a rural GP practice over two sites serving a population over 16,000 patients. We are a supportive and friendly patient centred team and pride ourselves on delivering personalised, proactive care.

Key Responsibilities

Dispensing & Supply

Receive, check, and dispense prescriptions accurately and in accordance with legal requirements.

Ensure that all dispensed items are labelled correctly and supplied with appropriate advice.

Maintain confidentiality at all times when handling patient information.

Advise patients on the safe use of medicines when appropriate, referring queries to a pharmacist or GP if needed.

Stock Control & Ordering

Order, receive, and check deliveries of medicines and medical supplies.

Monitor stock levels and expiry dates, ensuring efficient rotation and disposal of out-of-date items.

Maintain secure storage of medicines in compliance with legislation and practice protocols.

Record Keeping & Compliance

Accurately maintain prescription and dispensing records.

Adhere to all relevant NHS, CQC, and Health & Safety guidelines.

Support audits and quality assurance processes relating to medicines management.

Teamwork & Communication

Work collaboratively with GPs, nurses, reception staff, and other dispensers.

Provide support and cover for colleagues during absences or busy periods.

Participate in training to maintain skills and knowledge and team meetings when required.

• NVQ Level 2 (or equivalent) in Pharmacy Services or Dispensing (or willing to work towards).
• Previous experience in a dispensing role (preferably in primary care or pharmacy).
• Good knowledge of prescription procedures and relevant legislation.
• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• NVQ Level 3 in Pharmacy Services.
• Experience with GP practice systems preferably EMIS.
• Understanding of Controlled Drug regulations.
• Ability to work under pressure and manage competing priorities.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.