Phlebotomist​/Health Care Assistant

We are looking for an organised, hardworking,flexible, and enthusiastic Health Care Assistant / Phlebotomist to join our friendly and supportive team.

This is an excellent opportunity for an experiencedand compassionate individual to play a vital role in supporting our clinical team and delivering high-quality care to our patients.

The successful candidate will support the clinical team in delivering a wide range of healthcare services, including:

• Performing venepuncture and collecting blood samples
• Recording and monitoring patients vital signs and observations
• Conducting ECGs and supporting chronic disease management clinics
• Supporting clinicians with minor procedures and patient care
• Carrying out NHS health checks and providing health promotion advice
• Maintaining accurate and timely clinical records
• Ensuring infection prevention and control standards are met
• Working flexibly across both Long Sutton and Sutton Bridge surgery sites

Experience in a GP or primary care setting is desirable. Knowledge of EMIS Web would be an advantage, though full training will be provided.

We are a dispensing practice with a patient list size of over 16,000, operating across two sites in L S and S

B. Our team includes 9 GPs, 8 nurses, 5 HCAs, and a dedicated administrative, reception, and dispensing team.

Key Responsibilities:

Clinical Duties:

• Perform venepuncture and other blood sampling procedures safely and efficiently.
• Assist with routine clinical tasks such as blood pressure monitoring, ECGs, urine testing, and basic health assessments, NHS Health Checks.
• Support nurses and GPs where required.
• Ensure accurate and timely documentation of patient records and test results.
• Provide compassionate care and support to patients, addressing queries and concerns professionally.
• Promote patient health and wellbeing, including providing advice on basic lifestyle and self-care measures where required.
• Maintain confidentiality and adhere to GDPR and professional standards.

Administrative Duties:

• Ensure proper handling and labelling of laboratory samples etc.
• Maintain accurate patient records, including phlebotomy results and clinical observations.

Health & Safety / Compliance:

• Adhere to infection control procedures and maintain a clean and safe working environment.
• Follow practice protocols, health and safety policies, and professional standards.
• Participate in mandatory training and professional development.

Qualifications &

Experience:

• Proven experience as a Health Care Assistant, Phlebotomist, or in a similar clinical role.
• Phlebotomy certification and knowledge of safe blood collection techniques.
• Basic Life Support (BLS) and first aid training preferred.
• Experience working in primary care, GP practices desirable.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a multidisciplinary team.
• Empathy, patience, and commitment to high-quality patient care.
• Organisational skills and attention to detail.
• Competence in IT systems and electronic patient records.

Working Conditions:

• Full-time / Part-time.
• Based in a GP practice environment with direct patient interaction.
• Some flexibility required for occasional extended hours or cover.

This role is key in supporting the GP practice to provide efficient, safe, and compassionate care to all patients.

• Experience working as a Health Care Assistant or Phlebotomist
• Good communication and interpersonal skills
• Organised, reliable, and flexible approach to work
• Compassionate and patient-focused attitude
• Ability to work effectively as part of a multidisciplinary team
• Basic IT literacy
• Experience in a GP or primary care environment
• Knowledge of EMIS Web or similar clinical systems
• NVQ Level 2/3 in Health and Social Care (or equivalent)
• Training in ECGs, blood pressure monitoring, or chronic disease support

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.