Retail Sales Associate Gateway Plaza - TX

Join us as a Retail Sales Associate, Full Time - Gateway Plaza - TX at Old Navy.

Since opening our first store in 1994 in San Francisco, Old Navy has been dedicated to democratizing fashion and making shopping fun. We create high-quality, essential fashion for the entire family, fostering a community of playful personalities in a fast-paced environment where authenticity is valued.

As a Brand Associate, you will be vital in bringing our brand to life for customers. Your responsibilities include providing excellent customer service, educating customers about our products and loyalty programs, and collaborating with your team to deliver a top-notch omnichannel shopping experience.

• Treat all customers and employees with respect, fostering a positive environment.
• Educate customers about loyalty programs to promote brand loyalty.
• Engage with customers to drive sales through suggestive selling.
• Enhance customer experience using all available omnichannel options.
• Meet personal and store goals, supporting sales, fitting rooms, cash wrap, and back-of-house operations.
• Maintain a clean and organized work area.
• Handle customer interactions, returns, and issues courteously and professionally.
• Execute operational processes efficiently.

• Effective communicator capable of engaging with customers and team members.
• Customer-focused, committed to delivering exceptional service.
• Passionate about retail and adaptable to a fast-paced environment.
• Problem solver open to feedback and continuous improvement.
• Flexible schedule availability, including holidays, evenings, overnights, and weekends.
• Proficient with retail technology and able to lift up to 30 lbs.

• 50% merchandise discount at Old Navy, Gap, Banana Republic, and Athleta; 30% at Outlet.
• Competitive paid time off plans.
• Monthly volunteer hours.
• Extensive 401(k) with company match.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.

Old Navy is an equal opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers in 2022.

• Seniority level:
  Entry level
• Employment type:
  
  Full-time
• Job function:
  Sales and Business Development
• Industry: Retail

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