Allergy Tech - Float

Job Role and Purpose

As the Allergy Medical Assistant for our clinic(s), you will play a pivotal role in delivering assistance to the physicians and the practice, both clinically and administratively, performing various tasks as directed and providing initial patient inquiry and contact.

Our organization, ENT Specialty Partners (ESP), provides unparalleled strategic, financial, and operational support to our partnering clinical groups of otolaryngologists, collaborating closely with physicians, physical therapists, local practice managers and appreciated staff members to achieve superior outcomes in today's medical landscape. Join our dynamic team where we prioritize people, foster innovation, and pursue excellence.

• Interview patients and document basic medical history.
• Answer phone calls and schedule appointments.
• Update and file medical records and insurance reports.
• Arrange laboratory services.
• Check with patients and type up patient’s chants.
• Take and record patients' vital signs, including blood pressure, temperature, and pulse.
• Assist healthcare providers with examinations and procedures.
• Ensure that all quality measures for MEPS are entered in patient’s health records.
• Handle receivable copays and balance due.
• Prepare and clean treatment rooms and medical instruments.
• Ensure a clean and organized work environment.
• Give allergy shots.
• Mix allergy serums.
• Assisting MD/NP/PA with allergy testing.
• Be punctual and dependable for assigned/confirmed shifts.
• Ensure computer programs are locked when leaving patient rooms, nurse’s station, and shut down all computers at the end of the day.
• Follow protocol for each doctor, being aware of individual preferences.
• Maintain supplies, equipment, stocks, and sterilize instruments.
• Clean rooms and remove instruments/exam items after each patient, setting up tray to physician preference.
• Wash instruments and empty exam room, change and remove solutions, clean equipment including MTI carts once per week, remove trash cans at the end of the day.
• Ensure there are enough clean instruments in the exam rooms for physician use.
• Autoclave instruments as necessary.
• Perform scribe duties when the physician examines the patient, and record all data as dictated by the physician in the exam room.
• Assist with Pharmaceutical Rep. Visits and be responsible for maintaining and stocking drug samples.
• Assist the physician with pharmacy and patient calls for refills.
• Keep a log of all allergy serums, reviewing expirations, issuing orders as needed, and tracking correlating patient data.
• Keeps work area clean, neat, and safe as required by OSHA, and free of food and any moisture.
• Perform all other duties as assigned.

• Adhere to company policies and procedures, ensuring compliance with privacy and security regulations.
• Perform accurate, legal, and ethical documentation.
• Comprehend and adhere to all rules, regulations, and procedures of the Practice Compliance Program, including OIG Program, HIPAA, OSHA, CLIA, and any other state, local, or federally mandated regulations that affect a physician’s office.

• Maintain a clean and organized practice area ensuring that it reflects a professional and welcoming atmosphere.
• Perform administrative functions, including data entry, filing, and record keeping.
• Maintain spreadsheets to track data, input data in trackers in a timely manner.
• Stay up to date with industry trends and advancements.
• Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

• Clinical office setting.
• Patient interaction.
• In Person.

We strive to be an employer of choice with competitive compensation, employee benefits, strong leadership, meaningful careers, developing and dynamic career opportunities, with an engaging, exciting company culture. ESP provides comprehensive benefits packages to its employees, including, but not limited to, multiple choice plans for medical, dental, vision insurance, STD/LTD disability, life, accident, indemnity, legal services, EAP, retirement plans, paid time off (PTO), paid holidays, and…