Senior Manager, Digital Assets Surveillance and Investigations

Your Opportunity

At Schwab, you’re empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

Please note:

This position is M-F, 8am-5pm local time and a hybrid work model. It will be 4 days in-office, 1 day from home, during standard business hours. It is only available in the areas listed. Candidate must reside or be willing to relocate on their own to one of the listed areas. Applicants must be currently authorized to work in the United States on a full‑time basis without employer sponsorship.

The position is within the Anti Money Laundering Investigations (AMLI) Department, part of the Financial Crimes Risk Management (FCRM) organization. The organization assists in the assessment of AML risk presented to our business and the affirmative commitment to comply with laws and regulations governing money laundering activities, those identified under OFAC, as well as other financial crimes. A key objective of the organization is our ongoing commitment to the corporation’s abilities to meet regulatory obligations.

Responsibilities of FCRM extend beyond the AML program and include the Corporation’s Anti‑Bribery and Identity Theft Program, Internal Investigations, and the safeguarding of customer and corporate assets against Fraud.

We are currently offering the opportunity for a dynamic and engaging AML professional with deep digital assets knowledge and experience to join our team as Senior Manager of AML Investigations - digital assets. The core function is to investigate complex suspicious activity cases from initial escalation through the filing of Suspicious Activity Reports (SARs) in the digital assets space. The successful candidate will also operate in a leadership capacity, providing subject matter expertise in digital assets and training to team members, providing support for workload management strategies, process improvement initiatives, and partnerships with internal and external business partners for Charles Schwab & Co.,

and Charles Schwab Premier Bank.

What you’ll do:

The Senior Manager, Digital Assets Surveillance and Investigation sis expected to conduct proactive investigations with the goal of developing cases to successful and timely conclusion.

Duties include:

• Perform all the core functions of the Digital Assets AML Investigator position, which includes review of escalated cases for suspicious activity; conduct risk related research; demonstrate strong written and verbal presentation skills; maintain knowledge of AML red flags and industry trends; and demonstrate the ability to meet individual proficiency targets.
• Responsible for cases which include a deeper level of analysis, more complicated research, and greater exposure to lesser‑known protocols, blockchains, products and transaction types. This may also include trading‑related analysis, derivative investments, organizational/entity accounts, etc.
• Serve as a subject matter expert on all matters related to digital assets AML investigations, which includes on‑chain research techniques, blockchain analytics best practices, evolving crypto financial crimes trends, emerging regulatory requirements, and developments in the DeFi/Web 3 ecosystem.
• Facilitate new hire onboarding and cross training of investigators on the AML Investigations Team, acting as the primary point of contact for new hires and existing investigators concerning digital asset investigation handling inquiries and delivering performance feedback.
• Influence the culture, expectations, standards and processes in addition to serving as a leader of the new Digital Assets Investigations function.
• Understand the needs and vulnerabilities of the BSA/AML Digital Assets Program to provide recommendations to strengthen the effectiveness of Schwab’s overall BSA/AML Program, including systems, vendor tools, workload management efforts, and process improvement initiatives.
• Work collaboratively with other financial institutions, law enforcement authorities, and regulatory bodies to investigate suspicious account activity.
• Review and evaluate essential case elements…