Sales and Service Technician

Sales and Service Technician

Bridgestone Retail Operations, LLC

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Wherever you serve, you represent the Bridgestone name as a valued teammate and contribute to our mission to serve society with superior quality. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages and a 401(k) plan for full‑time and part‑time employees. We champion diversity and inclusion, supporting each teammate to bring their whole self to work.

Retail

The retail Sales and Service Technician (SST) is a hybrid role that serves the customer through assessment and recommendation of products and/or services, performs entry‑level vehicle services, and ensures customer satisfaction. The role is designed as a pipeline for future career growth within Firestone Complete Auto Care, integrating customer interaction with basic vehicle service tasks.

Pay Range: $17.83 – $26.68

• Customer service, sales, and customer issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations including opening/closing, inventory, and displays as needed
• Potentially assist Manager or act as Manager‑On‑Duty to support development
• Learn all aspects of store operations and flex between front and back‑shop tasks

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service orientation and growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• 2‑year degree or non‑traditional education through a training program, certification, or other exhibit of the growth mindset
• Previous consumer retail sales experience
• Previous automotive experience is a plus
• Previous managerial/supervisory experience is a plus

• Medical, Dental and Vision – Starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available

• Professional Development – resources to help you level up at any career stage
• Community Involvement – pride in supporting local communities
• Integrity & Teamwork – driving to do things right, always, together

• A supportive and engaging onboarding experience to ensure a smooth transition
• The opportunity to develop and grow through training and regular mentorship
• Corporate Social Responsibility activities
• A truly global, dynamic and challenging work environment
• Agility and work/life effectiveness and your long‑term well‑being
• A diverse and inclusive team

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status or any other characteristic protected by federal, state or local law.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.