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Desktop IT Support Pro — 2nd-Line, SLA-Driven Tech

Job in Southington, Hartford County, Connecticut, 06489, USA
Listing for: Smiths Medical
Full Time position
Listed on 2026-03-03
Job specializations:
  • IT/Tech
    IT Support, Desktop Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Desktop IT Support Pro — 2nd-Line, SLA-Driven Tech Help
A healthcare technology company is seeking an IT Desktop Support professional in Southington, CT. The individual will interface with the IT Service Desk and support end users through extensive problem-solving and technical support. Required qualifications include 3+ years of experience in a desktop support environment, a strong understanding of Microsoft technologies, and excellent communication skills. This role is predominantly on-site with a focus on maintaining service standards and ensuring efficient troubleshooting of user queries.
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