Desktop Support Specialist
Job in
Southington, Hartford County, Connecticut, 06489, USA
Listed on 2026-02-28
Listing for:
Hallmark Global Solutions Ltd
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
IT Support, Systems Administrator, Desktop Support, IT Specialist
Job Description & How to Apply Below
Overview
Location ::
Southington, CT (Day one onsite)
Duration ::
Contract
Responsible for building, customizing, and maintaining secure Windows desktop images, managing Intune/Autopilot deployments, and administering endpoint configurations, policies, and updates across enterprise environments.
Must-Have Skills- 6–8 years’ experience in Windows desktop engineering / endpoint management
- Strong experience with Intune, Autopilot, and Windows image lifecycle management
- Expertise in building & customizing Windows images (drivers, patches, security baselines, apps)
- Experience with Power Shell scripting for automation
- Ability to validate updates in test environments and troubleshoot failures
- Strong knowledge of GPOs, Intune Device Configuration Profiles, Compliance Policies, and Security Baselines
- Experience ensuring images meet security & compliance standards
- Strong troubleshooting, documentation, and endpoint administration skills
- Experience with Microsoft Endpoint Configuration Manager (SCCM)
- Experience with Zero‑Touch/Light‑Touch imaging practices
- Familiarity with Bit Locker, Defender, and endpoint security hardening
- Strong understanding of desktop lifecycle management and ITIL processes
- Knowledge of driver management, OEM tools, and firmware update workflows
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