Dock and Mailroom Specialist

Key Responsibilities Mailroom Operations

• Sort, process, and distribute all incoming and interoffice mail in a timely and accurate manner.
• Prepare and meter outgoing mail, including USPS, UPS, Fed Ex, and other carriers.
• Ensure accurate tracking of all mail and packages using internal logs or tracking software.
• Handle special mailings such as certified mail, bulk mail, and priority shipments.
• Maintain inventory of mailroom supplies and reorder as needed.

• Receive, inspect, and sign for shipments at the loading dock.
• Coordinate inbound and outbound freight deliveries.
• Ensure proper documentation and routing of goods to appropriate departments.
• Communicate with vendors, couriers, and internal teams regarding shipment status.
• Operate material‑handling equipment (e.g., pallet jacks, carts, dollies) safely and effectively.

• Serve as a point of contact for delivery inquiries and package status updates.
• Assist employees with shipping needs, postage questions, and department deliveries.
• Maintain positive relationships with external delivery vendors and internal departments.

• Follow all safety procedures and maintain a clean, organized dock and mailroom area.
• Ensure compliance with shipping regulations and company policies.
• Report damaged shipments, discrepancies, or safety hazards promptly.

• High school diploma or GED.
• 1–2 years of experience in a mailroom, warehouse, shipping/receiving, or related environment.
• Strong organizational and time management skills.
• Ability to lift and move packages up to 50 lbs regularly.
• Basic computer skills; ability to use email, tracking tools, and shipping systems.
• Excellent attention to detail and reliability.

• Experience with UPS/Fed Ex shipping software.
• Familiarity with dock operations or freight logistics.
• Previous experience in a corporate or distribution environment.

• Regular physical activity including standing, walking, lifting, pushing, and pulling.
• Work performed in mailroom, dock, and office environments.
• May require occasional overtime depending on volume or special projects.