Installation Technician

Job Description

Introducing our customers to the world’s most robust network while delivering best-in-class service. You’ll be the key to elevating the customer experience, providing seamless installation and activation of our state‑of‑the‑art technology, and helping others connect to what matters most every day. #connectourcustomers

Our Installation Technicians earn between $21.25 and $29.78 hourly. Average starting earnings begin at $44,200 per year, with individual starting salary dependent on geography, experience, expertise, and education/training.

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time off and holidays (bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year, plus at least 6 company‑designated holidays and additional PTO based on bargaining group)
• Sick leave
• Paid Parental Leave
• Adoption Reimbursement
• Disability Benefits (short‑term and long‑term)
• Life and Accidental Death Insurance
• Supplemental benefit programs (critical illness, accident, hospital indemnity/group legal)
• Employee Assistance Programs (EAP)
• Employee discounts up to 50% off on eligible AT&T mobility plans, accessories, internet (and fiber where available) and phone

You’ll work independently at customers' homes and businesses, installing the latest technology for high‑speed broadband, Wi‑Fi, and voice services, solving problems and being rewarded for excellent work. Whether adding a new line, climbing a ladder or simply plugging in and activating a Wi‑Fi network, no two days are the same.

• Work a flexible schedule, including evenings and weekends
• Possess a valid state driver’s license
• Lift and move up to 60 lbs (some ladders weigh 50–60 lbs)
• Weigh less than 325 lbs (required for ladder safety)
• Work in small spaces or aloft (up to 28 ft.) at times
• Be available for overtime, emergency callouts and holiday work
• Identify wire and cable colors
• Qualify on pre‑employment assessments
• Have a high school diploma or GED

We provide extensive training and resources to help you succeed, with opportunities for ongoing paid training that can lead to exciting career paths.

Weekly hours: 40

Time type: Regular

Location: Southfield, Michigan

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.