Community Engagement Manager

Overview

Mission information dissemination. As the leading global type 1 diabetes (T1D) research and advocacy organization, Breakthrough T1D helps make everyday life with T1D better while driving toward cures. We invest in the most promising research to turn ideas into life-changing therapies and devices. We work with government, regulatory officials, and insurance companies to address issues that impact the T1D community — breaking through barriers that limit access to care worldwide.

We provide resources and guidance that makes it easier to live and thrive with T1D. This is more than a moment — we  empowering a movement for the T1D community. Share your support and help educate and empower individuals facing type 1 diabetes. Our mission is to improve lives today and tomorrow by accelerating life changing breakthroughs to treat, prevent and ultimately cure T1D and its complications.

Always, we are guided by a single purpose:
As we drive towards curing type 1 diabetes, we help make everyday life better for the people who face it.

Summary

The Community Engagement Manager (CEM) is a dynamic leader who activates strategies designed to advance the organization’s mission by expanding our reach into the community; managing volunteers to amplify programming across the territory’s geography; and ensuring all territory activities are in alignment with organizational goals and guidelines. By building and activating the pipeline of newly diagnosed supporters and engaging healthcare providers (HCPs) to advance the distribution of Breakthrough T1D resources, the CEM supports revenue generation and growth of our supporter base.

The CEM supports over 4M households and collaborates with over 25 HCPs.

This individual is a high-impact, high-energy team player who can effectively bring the mission to life within the community through collaboration, cultivation, inspiration, and engagement. They will implement activities to support organizational strategies through their work to drive optimal results and actively demonstrate and promote enterprise-wide mindsets.

The SE Michigan Chapter is a subset of the Michigan Territory, one of the top performing territories in country, which plays a vital role in the organization’s success. The SE Michigan Chapter includes both the Ann Arbor and Detroit markets. The Michigan Territory has 12 staff, 2 Chapter Boards and 10+ events collectively driving over $4 million in total net revenue.

We have a hybrid work schedule, in office two days a week and working remotely and in the field three days a week.

Key Responsibilities

• Build chapter and territory pipeline by acquiring new supporters through the Bag of Hope and Pack program, implemented according to national program guidelines.
• Identify and manage opportunities for CE resource expansion across territory footprint, including enhancing the healthcare provider (HCP) strategy, which includes:
• Utilizing national CE dashboards to analyze data and uncover growth opportunities
• Act on HCP leads to onboard new resource partners
• Build relationships with key HCP partners to market the CE program, disseminate resources, and support chapter activities, i.e. Community Summit speakers, Board representation, etc.
• Deliver consistent communication to HCPs
• Manage process with resource distribution partners to ensure implementation meets expectations and standards
• Responsible for achieving personal engagement and acquisition goals and support the overall achievement of goals in the broader territory.
• Identify, develop, and implement engagement opportunities to deepen support and activation of newly diagnosed families and individuals, T1D community members, healthcare providers, advocates, and other stakeholders across the territory geography, including:
• Ensuring connectivity of Bag of Hope/Pack recipients across all territory programs and activities
• Developing community-based small event strategy, and managing volunteers to execute the events, i.e., meet-ups, support groups, community breakfasts
• Partner with Institutional Fundraising to surface local grant resources to fund community engagement projects designed to…