Functional Lead

Overview

We are seeking a Functional Lead for People Soft Campus Solutions to provide advanced functional support and leadership across academic modules, including Student Records, Advising, and Admissions. The ideal candidate will lead issue resolution, optimize academic processes, ensure regulatory compliance, and partner with business and IT stakeholders to deliver high quality system solutions.

Role

Title:

Functional Lead Academics (Student Records, Advising, Admissions)

Location:

Remote

Number of Positions: 1

• Provide advanced functional support for People Soft Campus Solutions academic modules
• Lead resolution of complex incidents and functional defects
• Analyze system issues, assess impacts, and determine root causes
• Drive process enhancements and system improvements aligned with business needs
• Ensure compliance with academic policies and regulatory requirements
• Collaborate with business stakeholders, IT teams, and leadership to align solutions
• Develop and maintain process documentation, training materials, and change management content
• Support cross module functional initiatives and promote best practices

• Proven experience delivering Level 2 or Level 3 functional support for People Soft Campus Solutions
• Strong expertise in Student Records, Advising, and Admissions modules
• Excellent analytical and problem solving capabilities
• Deep knowledge of system configuration, academic processes, and compliance requirements
• Strong stakeholder collaboration and consensus building skills
• Excellent communication, training, and documentation experience
• Demonstrated ability to provide cross module functional support

• People Soft Campus Solutions functional experience with a focus on Student Records