Full Service Hotel Assistant General Manager JN

Overview

We are seeking a hands-on Assistant General Manager to support daily operations at a full-service hotel in the Royal Oak/Southfield, MI area. This role partners closely with the General Manager to drive operational excellence, lead teams, and deliver outstanding guest and employee experiences across all departments.

• Support daily hotel operations across Front Office, Housekeeping, and Food & Beverage
• Serve as Manager on Duty and lead service recovery efforts
• Coach, develop, and engage department leaders and hourly teams
• Assist with labor management, scheduling, forecasting, and cost control
• Monitor guest satisfaction and implement service improvements
• Collaborate with Sales, Maintenance, and Revenue teams
• Support hiring, onboarding, training, and performance management
• Prepare reports and assist with budgeting and forecasting
• Step in for the General Manager as needed

• 3+ years of hotel management or supervisory experience in a full-service environment
• Strong operational knowledge across hotel departments
• Proven leadership, communication, and problem-solving skills
• Ability to manage priorities in a fast-paced setting
• Flexible schedule including weekends and holidays

• Competitive salary $65,000–$85,000
• Performance-based incentives
• Medical, dental, and vision benefits
• Paid time off
• 401(k) with employer contribution
• Clear path for career growth

If you’re a service-driven hospitality leader ready to take the next step in your career, we’d love to connect.