Travel Outreach Health Specialist

Job Summary

If you like making your own schedule, spending time in the community, and a self-starter, with passion for preventative work, this a role for you. The Specialist is responsible for travel to patients with gaps in chronic disease management and preventive care. This role serves to support health status improvement through access to services, education, wellness support and reinforcing the importance of the patient/primary care provider relationship.

Some of the preventative screenings being done are diabetic eye exams and other preventative screenings. Travel would be required up to three days per week, with mileage reimbursed at .65 cents per mile. Overtime would be available. Coverage area will include multiple counties in the southeast region of Michigan.

Pay: $19 to $21 per hour

• Utilizes the Medical Home model to provide targeted outreach to identified patients. Includes current and new patients.
• Utilizes EMR Systems, registries, health maintenance data, opportunity reports, payer portals and other data as available to validate gaps and conduct outreach activities as assigned.
• Maintains tracking of outreach and gap closure.
• Using EMR tools, initiates outreach via EMR portal messages, phone calls, and/or via letters.
• Updates EMR Systems and payer portals as appropriate.
• Supports supplemental data submission process for plans without electronic supplemental feeds.
• Collaborates with Practice Transformation Team on the identification of quality care improvements.
• Shares findings of identified concerns/issues/quality care improvements related to gap closure, ordering process and documentation of care with quality team so that they may be addressed and/or implemented efficiently and effectively.
• Prepares reports as needed.
• Collaborates with practice staff to provide additional information and coordination of practice level phone calls.
• Performs special focused projects/audits as assigned.
• Complete all scheduled eye exams at ambulatory clinics, updating portal information, and ensure practices receive results for all patients.
• Regular travel to patients.
• Investigation of community resources/assistance needed for patient population; ensure an agency guest and/or information is available monthly to support the development of the material provided to the clinics.
• Outreach to outside clinics and health systems for results and quality data needed for improvement of practice scores.
• Perform quarterly quality measure audits to ensure practices compliance with documentation requirements.

Required

• High School Diploma or equivalent
• 2 years of relevant experience minimum of 2 years as a medical assistant in a physician clinical practice, a clinical nursing program, or 2+ years in a population health related role.

Preferred

• Outpatient clinic experience
• Certified Medical Assistant

As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope.

Join a nationally recognized health system with an ambitious vision of continued advancement and excellence.

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance, pet insurance
• Traditional and Roth retirement options with service contribution and match savings
• Eligibility for benefits is determined by employment type and status

Primary Location
SITE - Corewell Health Southfield Center - 26901 Beaumont Blvd

Department Name
Arvon CIN - Corporate

Employment Type
Full time

Shift
Day (United States of America)

Weekly Scheduled Hours
40

Hours of Work
Variable

Days Worked
Monday to Friday

Weekend Frequency
N/A

Note:

Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and vaccine requirements where applicable. We are committed to supporting reasonable accommodations to participate in the job application process and to enjoy equal benefits and privileges of employment due to disability, pregnancy, or sincerely held religious belief. Corewell Health is an equal opportunity employer.