Patient Coordinator

Job Overview

The Patient Coordinator is responsible for screening new leads, follow-up, and documenting participants for assigned active clinical trials in Revival Research Institute. The patient Coordinator plays a critical role in enabling clinical trials by building a database in the CTMS of willing and qualified study volunteers.

• Call new interested participants, interview and phone screen prospective clinical study participants.
• Maintain a database of clinical study participants.
• Develop outreach efforts related to participant recruitment.
• Interact directly with study participants via phone and SMS etc.
• Coordinate with Medical Staff (CRC) s to ensure adequate subject recruitment has been met for each study.
• Maintain and improve study documentation and volunteer records such as consent forms.
• Assist with sales, marketing, and outreach efforts as needed.
• Interact with and provide study-related details and accurate information to the participant.
• Maintain safe, fast-paced, and positive behavior in the work environment.
• Perform other related duties and participate in special projects as assigned.

• Conceptual capability, ability to solve problems and make decisions.
• Teamwork.
• High commitment to teamwork and work ethics/ Etiquette.
• Knowledge and information sharing: proactively builds working relationships across team, and leverages opportunities, tools and methods used in the sharing of knowledge.
• Planning and organizing:
  Sets priorities among competing tasks according to importance and urgency; uses a systematic approach to planning and organizing work and activities; plans with an appropriate and realistic sense of time.
• Problem-solving and decision making:
  Identifies the most evident and important information and issues within the given context; uses judgment critically, takes a logical approach to problems and thinks with reason; follows a logical and organized approach to gathering data and analyzing situations.
• Customer focus:
  Strong customer focus with an effective and efficient approach.
• Communication skills:
  Strong communication skills (listening, questioning, and giving feedback).
• Active learning:
  Demonstrates a ‘continuous improvement attitude’, ability to learn quickly, and interest in the development; keeps updated on general trends of trails and studies that could improve and update the standards of processes, procedures, and services.

Essential:

• Bachelor’s Degree in any Major, BDS, BS Nursing.
• Computer Literate (Good Knowledge of MS Office).
• Literacy in English Language.
• 2 years’ experience in relevant field.

Desirable:

• MBBS, Pharm-D, DPD.
• Microsoft Certification on various Ms Office Products.
• Fluency in written and spoken English + Multilingual capability is an added advantage.
• 2+ years’ experience in the healthcare industry.

Employment Type:

Full-time

We are dedicated to advancing medicine & redefining patient care, one clinical trial at a time — with compassion. We are Revival’s Site Network spanning across Michigan, Texas, Nebraska, Georgia, Arizona & Illinois.

• 28270 Franklin Road, Suite F
  Southfield, MI 48034