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Disability Representative

Job in Southfield, Oakland County, Michigan, 48076, USA
Listing for: Sedgwick Claims Management Services Ltd
Full Time position
Listed on 2026-01-25
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Job Description & How to Apply Below
Disability Representative page is loaded## Disability Representative locations:
Southfield, MItime type:
Full time posted on:
Posted Todayjob requisition :
R69952

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Disability Representative
** Disability Representative
**** Our teams thrive together!
** We collaborate in person and embrace a flexible hybrid work style. To join us, you’ll need to live near our dynamic Centers of Excellence
** Southfield, MI. 3
** 00 Galleria Officentre Southfield MI 48034.
*
* What we offer:

*** A
** stable, consistent work environment**—both in-office and virtual
* A
** comprehensive training program
** to help you support employees and customers from some of the world’s most respected brands
* A
** dedicated mentor and manager
** to guide you every step of your career journey
* ** Career development and promotional opportunities
** as you take on new responsibilities
* A
** diverse, all-inclusive benefits package
** designed to support your mental, physical, financial, and professional well-being
** PRIMARY PURPOSE OF

THE ROLE:

** To process claims and determine benefits due pursuant to a disability plan; to make timely payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets; and to ensure the ongoing processing of claims.

We are looking for enthusiastic and empathetic candidates that want to grow a career. Ideal candidates will thrive in a collaborative team environment, show motivation, and drive in their work ethic, are customer-oriented, naturally empathic and solution-focused.
** ESSENTIAL RESPONSIBLITIES MAY INCLUDE
*** Makes claim determinations to approve non-complex disability claims or makes a recommendation to team lead to deny claims based on the disability plan.
* Determines benefits due, makes timely claims payments and adjustments for workers compensation, Social Security Disability Income (SSDI), and other disability offsets.
* Informs claimants of documentation required to process claims, required time frames, payment information and claims status either by phone, written correspondence and/or claims system.
** QUALIFICATIONS
* ** Education & Licensing:
High school diploma or GED required.

* Skills:

Strong oral and written communication, computer literate – including Microsoft Office, organizational skills required
* PC literate, including Microsoft Office products, Windows environment.
* Must meet minimum typing requirements.

* Experience:

Clerical or customer service experience or equivalent combination of education and experience preferred
** TAKING CARE OF YOU
*** Entry-level colleagues are offered a world class training program with a comprehensive curriculum.
* An assigned mentor and manager that will support and guide you on your career journey.
* Career development and promotional growth opportunities
* A diverse and comprehensive benefits offering including medical, dental vision, 401K, PTO and more.
** Work environment requirements:
**** Physical**:
Computer keyboarding  
** Auditory/visual:
** Hearing, vision and talking.  
** Mental:
** Clear and conceptual thinking ability; excellent judgement and discretion; ability to meet deadlines.
* As required by law, Sedgwick provides a reasonable range of compensation for roles that may be hired in jurisdictions requiring pay transparency in job postings. Actual compensation is influenced by a wide range of factors including but not limited to skill set, level of experience, and cost of a specific location. For the jurisdiction noted inthis job posting only, the range of starting pay for this role is (19.50 - 21.82).

A comprehensive benefits package is offered including but not limited to, medical, dental, vision, 401k and…
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