Administrative Assistant & Receptionist

Position: Administrative Assistant & Receptionist

Location: Southfield, MI

Job Overview:

Do you want to be a comfort for someone going through a hard time? Have you worked in an office setting and want to use those skills to do something more meaningful? Are you interested in an organization with values founded in faith?

In this job, you will be the face and voice of a CFCS location–often, the very first person that a family member will see or talk with and is responsible for making a good first impression. You will be in a multitasking position as an important resource for making all office activities run smoothly. You will have a working knowledge of the cemetery and/or funeral center operations, processes, and procedures.

About Us:

CFCS partners with Dioceses across the U.S. in the operation of their cemeteries. We are founded in faith and provide a vibrant community for employees and families we serve. We’ve been doing this for 20+ years and have developed tools to help each person grow in their role, in the industry, and in service to families. Our Core Values are Share the Journey, Serve with Care, and Make It Happen.

Responsibilities and

Qualifications:

• Experience in an office environment, performing administrative duties, receiving multiple inbound calls, and having direct contact with the public
• Great customer service and service recovery skills
• Empathy and compassion for people in need
• Ability to coordinate with internal departments
• Skills in completing work amidst interruptions and starting and stopping
• Mad computer skills (Microsoft Suite and CRM experience is a plus)
• Valid Driver’s License

We are an equal opportunities employer and welcome applications from all qualified candidates.