Travel Agent - Southern Pines, NC

Overview

It’s a great time to join AAA The Auto Club Group! Join the team committed to driving your career forward.

Job Type: Full time
Exempt/Non Exempt:
Hourly

Ready to turn your sales skills into a career you love? Join AAA
- The Auto Club Group as a Travel Sales Agent and help clients plan unforgettable vacations—no prior travel experience needed. We’re looking for driven, people-focused sales professionals who want to grow in a fast-paced and exciting industry.

• Competitive base pay + uncapped commission + performance bonuses
• Average annual earnings up to $40,000 - $87,000+ (based on experience/tenure)
• Unlimited Commissions on travel sales
• Guaranteed Commission Payouts, We Invest in Your Success
• Additional commissions on membership and credit card sales
• Special Performance Incentives from ACG and Partners
• Quarterly New Hire On-Pace Bonus
• Non-exempt (eligible for overtime)
• Structured career path with an uncapped commission model

• Medical, dental and vision benefits
• 401k Match
• Paid parental leave and adoption assistance
• PTO, company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance and professional certification reimbursement
• AAA Membership
• Discounts and rewards

• Preferred Partner discounted rates and member benefits
• FREE LEADS
• In-office travel events and walk-in traffic
• Direct to consumer marketing for Travel Agents
• Inside Support to reduce administrative work
• Travel Partner Training Certifications provided (free)
• Travel benefits for completing online training programs

• Generate new sales, retain existing members and grow ACG’s book of business
• Drive new business with competitive products and retain The Auto Club Group’s 14+ million members
• Establish and grow relationships with AAA Members to maximize their experience and usage of benefits
• Achieve assigned travel, membership, and credit card sales goals
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, memberships and related services
• Prepare complex and/or large-scale travel packages
• Complete reservations and advise clients on documentation requirements
• Make necessary travel arrangements and process documents
• Receive and address customer concerns through resolution
• Ask for referrals and grow a client book using the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital tools to achieve objectives

• Serve our members by making satisfaction a priority
• Maintain an open, honest and ethical work environment
• Offer best-in-class products, benefits and services
• Value employees by rewarding high performance and accountability

Education

• High school diploma or equivalent

Work Experience

• 1-year business to consumer sales

• Strong sales skills with a history of developing, tracking, following up on and closing leads
• Advanced consultative selling techniques with thorough product knowledge
• Strong phone sales and prospecting skills
• Excellent verbal and written communication with strong customer focus
• Ambition, motivation and drive
• Excellent listening skills and ability to understand customer needs
• Ability to grow a personal book of business and repeat clients

Work Environment

This is an in-office position. Employees service ACG members in-person and are based on site in an ACG branch facility.

#appcast

The Auto Club Group (ACG) provides membership, travel, insurance, and financial services to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

We value an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints.

To learn more about AAA The Auto Club Group, visit

ACG’s Compensation philosophy is market-competitive and performance-based. Salary ranges are based on geographic areas. Pay offers consider these and other factors. Reasonable accommodations will be made for qualified applicants as needed.

The Auto Club Group is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential. ACG may require a background and drug screen based on the position requirements.