Retail Omni Fulfillment Associate

Join to apply for the 20113 - Retail Omni Fulfillment Associate role at Golf Galaxy.

At DICK’S Sporting Goods
, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, high brand and execution standards, ability to prioritize and efficient execution of operational processes.

• Greet everyone (teammates and customers) and proactively approach athletes to understand their needs and support their shopping experience.
• Ensure that all merchandise and product received at the store is processed in accordance with established programs and procedures.
• Uphold company merchandising and presentation standards.
• Fulfill the company‑defined customer experience by completing all processes according to our service level standards. Assist in completion of all omni‑fulfillment processes, including:
  Ship From Store (SFS), Buy Online Pickup in Store (BOPIS), and curbside pickup.
• Participate in Loss Prevention procedures related to Omni‑Channel processes; assist in completing daily Fed Ex Box Count audits according to company Inventory Control and Loss Prevention standards.
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintain confidentiality of all company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all‑hands‑on‑deck approach to support the team across the store.
• Perform other tasks as assigned by management.

• Ensures Accountability
• Customer‑Focus
• Collaborative
• Instills Trust
• Decision‑Quality / Decision‑Making Abilities
• Action‑Oriented

• Prior retail sales, operations, maintenance or customer‑focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15‑35 lbs items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device or platform.