Freight Forwarding​/Logistics Administrator

About the Role

We are looking for a reliable and well-organised Freight Forwarding / Logistics Administrator to support a busy transport and logistics operation. This is a key office-based role responsible for the day-to-day administration of road freight movements between the UK and Europe, including full loads, part loads and time-critical shipments.

You will work closely with customers, hauliers and internal teams to ensure shipments are accurately processed, tracked and completed to a high standard.

• Creating and managing freight bookings from start to finish
• Preparing and processing transport and shipping documentation
• Liaising with customers, drivers, hauliers and overseas partners
• Tracking shipments and providing updates to customers
• Supporting customs and delivery paperwork where required
• Raising and checking invoices and assisting with billing queries
• Maintaining accurate records on internal systems and spreadsheets
• Handling general office administration, emails and telephone enquiries
• Chasing PODs and outstanding documentation

• Previous experience in freight forwarding, logistics or transport administration is essential
• Strong attention to detail and excellent organisational skills
• Confident communicator, both written and verbal
• Comfortable working in a fast-paced office environment
• Competent with Microsoft Office, particularly Outlook and Excel
• Experience with transport or freight systems is advantageous
• Proactive, reliable and able to work independently and as part of a team

• Office-based role in Southend-on-Sea
• Stable, long-term position within a growing logistics business
• Supportive team environment
• Competitive salary based on experience