Customer Sales Consultant

Position: Customer Sales Consultant (Permanent)
Location: Leigh on Sea

Customer Sales Consultant

Inbound | Phone, Email & Live Chat
Leigh-on-Sea, Essex

£25,000 basic + £210 monthly bonus (first 6 months) + uncapped commission

Are you someone who enjoys guiding customers to the right decision, rather than pushing a hard sell?

We’re looking for confident, personable sales professionals to join a customer-focused environment where conversations are warm, inbound and needs-led. Customers contact you because they want help — your role is to listen, advise, and recommend the right solution.

This role suits people who thrive on targets and performance, but prefer a consultative, soft-sale approach.

What you’ll be doing

* Handling inbound enquiries via phone, email and live chat

* Understanding customer needs and recommending suitable options

* Confidently handling questions and objections in a calm, professional way

* Identifying opportunities to upsell or add value where appropriate

* Working to individual and team performance targets

* Delivering a consistently friendly, reassuring and trustworthy experience

Who this role is perfect for

We’re open to people from a wide range of backgrounds, including:

* Telephone-based sales or customer service

* Estate agency or property sales

* Recruitment or resourcing roles

* Retail, hospitality or face-to-face sales

* B2B or B2C sales environments

If you’re good with people, comfortable discussing money or decisions, and motivated by performance — we want to hear from you.

What you’ll need

* Experience in a sales or customer-facing environment

* Confidence working to targets and KPIs

* Strong objection handling skills

* Excellent communication and rapport-building ability

* A professional, likeable telephone manner

* Comfortable multitasking across systems and channels

* Proactive, solution-focused mindset

* A genuine desire to help customers make informed decisions

(Experience in regulated or compliance-led environments is a bonus, but not essential.)

What’s on offer

* £25,000 basic salary

* £210 monthly bonus (guaranteed for the first 6 months)

* Uncapped performance commission

* Structured training and support

* Clear progression opportunities for high performers

Why people enjoy this role

* Customers come to you — no cold calling

* Conversations are advisory, not aggressive

* You’re rewarded for doing the right thing for the customer

* Performance is recognised and genuinely uncappe

* Send your CV now to be considered for this fantastic new opportunity.

Send your CV now to be considered for this fantastic new opportunity