Defects & Compliance Officer

Position: Housing Defects & Compliance Officer
Location: Southend-on-Sea

Job Title:

Housing Defects & Compliance Officer

Location:

Southend - Travel based role
Salary: £37K + Bonus - Monday-Friday

Reports to:

Head of PRS and Head of Works and Compliance

Are you passionate about property compliance and ensuring homes are safe, well-maintained, and fully compliant? We are working with a leading property management organisation that is looking for a Housing Defects & Compliance Officer to join their team. This is a hands-on role where you will carry out property inspections, identify defects, and support the maintenance team in keeping their portfolio in top condition.

Key Responsibilities

Conduct detailed inspections of void and occupied rental units, producing thorough survey reports on property conditions.

Identify maintenance requirements and defects, recommending both remedial and preventative solutions.

Work closely with the in-house maintenance team and external contractors to ensure works are accurately scheduled and completed.

Monitor ongoing compliance with council licensing and Health & Safety regulations, escalating high-risk or unresolved issues to senior management.

Perform routine property inspections to flag early-stage defects and safeguard tenant welfare.

Support the out-of-hours emergency line to provide tenants with 24/7 assistance for urgent maintenance or safety concerns.

Skills & Experience

At least 2 years' experience in property defect identification and compliance.

Experience in property inspections, ideally within the PRS (Private Rented Sector).

Strong understanding of Health & Safety regulations and council licensing requirements.

Excellent communication skills with the ability to liaise with tenants, contractors, and local authorities.

Strong attention to detail and the ability to make informed decisions independently.

Proficient in Microsoft Word, Excel, and email; familiarity with property software systems (e.g., MRI Evolution) is advantageous.

Qualifications

GCSEs in English and Maths (C+).

Industry-related qualifications desirable but not essential.

Full UK Driving Licence required.

This is a fantastic opportunity for someone who thrives on responsibility, enjoys a hands-on role, and wants to make a real difference in the safety and compliance of a property portfolio.

Interested? Apply today and take the next step in your property compliance career