Family Mentors

Volunteering Matters is a national charity dedicated to bringing people together to tackle some of society’s most complex issues through the power of volunteering. We partner with communities to address social isolation, improve health, develop skills, and create opportunities for young people to lead change. Our place-based approach, informed by local knowledge, empowers people to overcome challenges and unlock their potential.

With a focus on building stronger communities, we provide a platform for volunteers, young people, and communities to challenge existing structures and work with decision-makers to overcome barriers and inequalities.

This is a volunteer role for a Family Mentor located on-site in Southend-On-Sea. As a Family Mentor, you will be responsible for supporting families in overcoming various challenges by providing guidance, sharing resources, and offering emotional support. Day-to-day tasks include meeting with families, identifying their needs, and helping them navigate available services and support systems. You will work closely with community partners and other volunteers to create a supportive network for families.

Southend-on-Sea, Essex (and the surrounding 3-mile radius)

Part-time, flexible – around 1–2 hours per week

Travel and out-of-pocket costs reimbursed

Full training and ongoing support provided

• Full training and 1:1 support
• Experience working with families and community services
• The satisfaction of helping a local family thrive
• Reimbursement for travel expenses

• Aged 18+
• Friendly, patient and non-judgmental
• Living in Southend-on-Sea or nearby (within 3 miles)

If you wish to apply for this role or would like more information, please contact me: carrie.mapleso