Inn SouthendNight Auditor​/Duty Manager

As Night Auditor/Duty Manager, you will work closely with the Front Office Manager and be responsible for ensuring the safety and security of hotel guests and staff during the night and as an ambassador to the hotel, you will use your expertise to always deliver a first‑class service to all guests. You will ensure a minimum of two security checks are carried out on each shift, with emphasis on fire safety and overall security of the building as well as conducting the nightly audit to close the day’s business and liaise with the accounts team to ensure accuracy.

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. Based in the Holiday Inn Southend you will be part of a family of passionate people who know that being the best doesn’t always mean working around the clock. Located next to London Southend Airport, Holiday Inn Southend boasts 129 modern bedrooms, conference & events facilities and the 1935 Rooftop restaurant and bar.

To be successful in this role, you will be passionate about providing an exceptional guest experience, a night owl and living through our brand standards. At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

• Ensure the safety and security of hotel guests and staff during the night shift.
• Conduct a minimum of two security checks on each shift, with emphasis on fire safety.
• Perform the nightly audit to close the day’s business and liaise with the accounts team to ensure accuracy.
• Act as an ambassador to the hotel, delivering first‑class service to all guests.

• Be you: be natural, professional, and personable in the way you interact with people.
• Get ready: take notice and use your knowledge so you are prepared for any‑thing.
• Show you care: be thoughtful in the way you welcome and connect with guests.
• Take action: show initiative, take ownership, and go the extra mile.

Our hotel was built in 2012 and our guests benefit from 129 modern bedrooms, state‑of‑the‑art conference and event facilities, and a stylish rooftop restaurant & bar, “1935” offering contemporary British fare and views of the airport runway and surrounding countryside. We have a great product but our most important asset is our team, who provide consistently high‑level service, have a great personality and a passion for delivering a 5‑star service.

As part of the Aimbridge team, you will have access to a suite of benefits that include:

• Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa.
• Wagestream – stream up to 40% of pay as it is earned and set automatic savings to support your financial wellbeing.
• 24/7 access to our employee assistance programme.
• Career and lifestyle breaks – allowing you to take time off for key life events.
• Volunteer days – up to two days per year to support a charity of your choice.
• Paid breaks.
• Starting salary above national minimum wage.
• Flexible working opportunities.

A day in the life of…