Front Of House Bodyshop Advisor

Front of House Bodyshop Advisor

Monday - Friday | 8:00am - 6:00pm

Location:
Essex

Salary:
Up to £30,000 (DOE) + Performance Bonus

MPJ Recruitment are proud to be partnering with a well-established and highly reputable car Bodyshop in Essex. Known for delivering high-quality vehicle repairs and exceptional customer service, our client takes pride in restoring vehicles to pre-accident condition with precision, professionalism, and care.

We are now looking for a confident, organised, and customer-focused Front of House Bodyshop Advisor to be the welcoming face of the business. This is a fantastic opportunity for someone who enjoys delivering first-class service and thrives in a busy automotive environment.

As the first point of contact, you will play a key role in ensuring every customer receives a smooth and professional experience from start to finish.

• Welcome customers and visitors in a friendly and professional manner
• Manage incoming calls, emails, and enquiries efficiently
• Schedule vehicle inspections, estimates, and repair bookings
• Liaise with customers, insurance companies, and the workshop team
• Prepare and issue job cards, estimates, and invoices
• Provide regular updates on repair progress and completion times
• Maintain accurate records and update internal management systems
• Ensure the reception and waiting area remain clean, tidy, and welcoming
• Support management with general administrative duties

• Previous front-of-house or customer service experience (automotive sector preferred)
• Strong communication and interpersonal skills
• Excellent organisational skills and attention to detail
• Confident using Microsoft Office (experience with body-shop systems advantageous)
• Ability to remain calm and professional in a fast-paced environment
• Positive, proactive attitude with strong team spirit
• Experience with in automotive, insurance, or vehicle repair industries is highly desirable

• Competitive salary up to £30,000 (depending on experience)
• Cash performance bonus
• 28 days holiday (including bank holidays)
• Company pension scheme
• Supportive and friendly team environment
• Ongoing training and development opportunities
• Monday to Friday working - no weekends involved

If you're looking to join a respected, growing company where customer service is truly valued, we'd love to hear from you.

Click APPLY today and we will be in touch promptly.