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Complaints Case Handler | FCA-Compliant Customer Advocate
Job in
Southend-on-Sea, Southend, Essex County, SS2, England, UK
Listed on 2026-01-12
Listing for:
Hood Group Ltd.
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
A leading UK insurance provider is seeking a Customer Relations Officer to manage complaints effectively and enhance customer relationships. This role requires strong communication skills and experience in complaint handling, ideally in a contact center environment. You will ensure compliance with FCA regulations and contribute to high customer satisfaction standards. Our collaborative working environment encourages creativity and fosters a strong community spirit, making Hood Group an exceptional place to work.
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