Patient Safety Observer, Med​/Surg & ED Observers- evenings

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health?  to apply through your Workday account.

Exemption Status: Non-Exempt

Hiring Range: $15.00 - $20.85

Final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations.

Schedule Details: Holidays - Every Other Holiday, Weekends - Every Other Weekend

Scheduled

Hours:

2:45 pm – 11:15 pm

Shift: 2 – Evening Shift, 8 Hours (United States of America)

Hours: 24

Cost Center: 25080 – 0152 MS & ED Patient Observers

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver—regardless of title or responsibilities. Exceptional patient care, academic excellence, and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, a place where we help you build the career you deserve. We are more than 20,000 employees working together as one health system in a relentless pursuit of healing for our patients, community, and each other.

Every day, each of you plays an important part.

The Patient Safety Observer is responsible for providing continuous safety observation of patients to which they are assigned. The primary function is to ensure patient safety and comfort. As part of the care team, the observer may participate in supporting patients with activities of daily living—ambulating, feeding, repositioning—as directed by nursing. The observer may engage with patients using casual talk, sensory boxes, cards, coloring books, games.

All care is documented and communicated through reports with the designated staff member. Any issues or concerns are reported immediately to the licensed clinical charge person.

• High School diploma or equivalent.
• CPR Certification within 6 months of hire.

• Previous position held in a healthcare setting preferred.

Unless certification, licensure or registration is required, an equivalent combination of education and experience that provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department‑specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.