Dispatch Manager Job Southborough area,Massachusetts USA,Transportation

Southborough, 325 Turnpike Road, Southborough, Massachusetts, United States of America

Job Description

Posted Wednesday, January 28, 2026 at 5:00 AM

Who We Are: Barrett Distribution Centers is a leader in providing customized third-party logistics, omni-channel distribution, and direct-to-consumer fulfillment services for customers in a variety of industries. We are – more than anything else – a trusted consultant to our customers, working tirelessly to find solutions to their business challenges.

Who We’re Looking For: We’re always on the lookout for smart, hard-working, and skilled top performers who are interested in joining a fantastic team within a fast-growing company

If you’re great at what you do, passionate about doing it, and looking for a new home that rewards excellent work, effort, and collaboration, Barrett is the place for you!

Why You’ll Love a Career at Barrett Distribution Centers:

Health, dental, and vision insurance
Opportunities for advancement – we love to promote from within!
Ongoing training and leadership development
Profit-sharing program – all employees benefit when the company succeeds!
Competitive compensation
401K savings plan with company match
PTO
A second-to-none culture where you’ll be treated like family and allowed to excel

What You’ll Do:

You’ll consistently apply the following core values as you interact with people both inside and outside of our organization:

Always Better

Utmost Integrity

Dedication to the Customer

I am an Owner

Open and Honest Communication

You’ll be responsible for knowing and acting in accordance with Barrett’s vision to WOW our customers, partners, and fellow employees with every interaction.

The Position: The Dispatcher Manager, reporting to the Director of Transportation, will be responsible for managing the dispatch functions of Barrett’s fleet operations to ensure the efficient and effective movement of our customers products.

This position works on-site Monday through Friday, from 8am-5pm.

The compensation range for this position is $80K-$90K per year, depending on experience.

Your Day-to-Day:

Oversee the daily trucking routes and driver schedules that make required stops outlined in customer contracts.

Manage all routing modifications to ensure the business is utilizing equipment and staff efficiently.

Set and monitor productivity, service, and safety targets for each route and driver.

Monitor daily truck revenue goals – explain variances from company standard.

Develop and monitor field efficiencies and innovate new ways to improve operations.

Analyze expenditures and other financial information in order to develop plans, policies, and budgets for increasing profits and improving services.

Responsible for handling complaints, discussing challenges and working with management to develop action plans to improve driver performance, profitability and customer service.

Partner with customer, internal and external resources as necessary to identify, evaluate and remove safety obstacles. Ensure compliance with safety programs and protocols as well as federal, state and local regulations.

Provide oversight and leadership to the professional drivers including recruiting, training, and performance management.

Plan, organize and manage the work of staff to ensure that the work is accomplished in a manner consistent with organizational requirements.

Monitor operations to ensure that staff members comply with administrative policies and procedures, safety rules, and government regulations.

Actively leads start up meetings and effectively communicates daily goals, building and company-wide information.

Promote safe work activities by conducting safety audits, attending company safety meetings, and meeting with individual staff members.

Manage maintenance schedules to reduce/eliminate downtime due to mechanical failures

Schedule outside vendors for PM, accident repair, and snow removal; direct activities of staff performing repairs and maintenance to equipment and vehicles

Ensure all equipment is registered and inspected; identify subpar equipment, ensure that food grade equipment is in use at all times

Ensure all government required HOS/ELD reporting is accurate and all fuel…


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