Director of Operations

Fay School seeks strategic problem-solver with expertise in operational management to serve as Director of Operations, a position that will commence on July 1, 2026.

The Director of Operations reports to the Head of School and is a member of the Senior Administrative Team. The Director works collaboratively with the Senior Administrative Team and the Board of Trustees to promote the School’s mission and strategic goals. The Director provides leadership and actively participates in all aspects of the School’s strategic planning and operations. The Director of Operations plays a critical role in ensuring the smooth, safe, and efficient daily functioning of the School.

The Director oversees operations, including facilities, finance, business operations, summer camp and auxiliary programs, dining services, the school store, health services, campus safety, and crisis management.

The ideal candidate is a proactive problem‑solver who thrives in a dynamic school environment and can balance big‑picture planning with meticulous attention to detail.

• A bachelor’s degree and a minimum of 7 years related work experience are required, as well as prior experience with a strong track record of success in operational management, preferably in an independent school or non‑profit organization
• The ideal candidate will demonstrate effective management, sound judgement, and decision‑making skills, along with strong written and verbal communication skills, organizational skills, and attention to detail
• Demonstrating leadership in all aspects of the school community as a member of the Senior Administrative Team
• Supporting and contributing to the work of the Facilities, Finance, and Investment Board Committees and the Board of Trustees

• Stewarding the School’s financial resources by working in tandem with the Director of Finance to ensure that all aspects of financial management, including covenant compliance, annual audit and budgeting, and financial systems and operations, are compliant with GAAP and ensure the long‑term financial sustainability of the School
• Monitoring the legal and human resource matters of the School in partnership with the Director of Finance
• Collaborating with the Director of Finance to manage risk and lead the School’s risk management practices
• Overseeing the Director of Facilities to ensure that all aspects of facilities management, including maintenance, capital projects, environmental sustainability, and custodial service are in line with Fay standards
• Ensuring that campus buildings and grounds are safe, functional, and aligned with the School’s aesthetic and operational standards
• Developing long‑term facilities plans, vendor contracts, preventative maintenance schedules, and sustainability initiatives
• Overseeing auxiliary programs, including Fay Summer, Business Development, Extended Care programs, and facility rentals
• Overseeing insurance policies, liability coverage, and incident reporting procedures
• Overseeing the School’s Health Office, including nursing staff, protocols, and compliance with student health laws and documentation requirements
• Ensuring that emergency medical procedures, communicable disease policies, and student health protocols are up to date and effectively implemented
• Developing and managing campus safety policies, emergency preparedness plans, and crisis‑response protocols, safety training, drills, and incident reporting systems in collaboration with the Director of Campus Safety
• Assessing and mitigating operational risks, ensuring that systems and policies meet regulatory standards
• Overseeing contracted food service operations, ensuring high‑quality, nutritious meal programs for day and boarding students while promoting limited or minimal food waste
• Managing vendor relationships, meal planning standards, and adherence to safety and sanitation requirements
• Leading and supervising operational staff across departments, promoting a culture of service, accountability, and collaboration
• Standardizing and improving operational workflows, documentation, and cross‑department coordination