Multimodal Freight Operator

Job Title: Multimodal Freight Operator
Location: SO31, Southampton
Job Type: Full-Time
Salary: £32, DOE

About the Role:

We are currently seeking an experienced and proactive Multimodal Freight Operator. You will be responsible for managing the end-to-end coordination of shipments across air, sea and road, ensuring timely, compliant, and cost‑effective movement of goods for our customers. This compro FBI role is key within our operations department, ideal for someone with a strong understanding of international freight forwarding and a passion for delivering outstanding service in a fast‑paced environment.

• Coordinate and manage multimodal shipments from origin to destination
• Liaise with clients, carriers, customs agents, and overseas partners
• Prepare and process shipping and customs documentation (AWBs, BOLs, CMRแมA ฆ ะ)
• Ensure compliance with import/export regulations and company procedures
• Track and trace shipments, providing updates and proactive communication to customers
• Negotiate rates with carriers and suppliers to ensure cost‑efficiency
• Handle any delays, deceit flare, or issues in transit with professionalism and urgency
• Maintain accurate files, data entry, and reporting in internal systems
• Previous experience in a freight forwarding or logistics environment
• Solid understanding of multimodal transport (air, sea and road)
• Knowledge of Incoterms, customs procedures, and international trade compliance
• Excellent organisational skills and attention to detail
• Strong communication and customer service abilities
• Comfortable working with freight software and Microsoft Office tools
• Ability to work well under pressure and solve problems proactively

What They

Offer:

• Competitive salary + performance bonuses
• Pension scheme and holiday entitlement
• Opportunities for progression and training
• Friendly, supportive team culture