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Retail Assistant

Job in Hedge End, Southampton, Hampshire County, SO15, England, UK
Listing for: ATACOM, Inc.
Part Time position
Listed on 2026-01-12
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
  • Sales
    Retail Sales, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location: Hedge End

Join to apply for the Retail Assistant role at ATACOM, Inc.

Benefits

We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.

  • Comprehensive and ongoing training
  • Great staff discount on N&C products
  • Company pension scheme
  • Opportunities for personal and professional development
  • 23 days holidays, plus Bank Holidays (prorated for part time employees)
  • A genuine work-life balance
  • Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge.
  • Confidently engaging with customers and team members.
  • Driving sales performance through our training.
  • Understanding customer's needs and giving advice and inspiration for customers requirements.
  • Building relationships with both trade and DIY customers.
  • Generating new trade leads.
  • Working as part of a team to maintain showroom stock levels and store appearance.
  • Resolving customer queries in a professional manner.
  • You will need to have a smart appearance as this is a customer facing role.
  • Manual lifting will be involved.
  • You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays.
Additional Benefits

We value every member of our team and believe in rewarding hard work. We provide a friendly and family-like environment for you to excel in, as well as many incentives to make your career with us enjoyable and valuable.

  • A competitive salary
  • Comprehensive and ongoing training
  • Great staff discount on N&C products
  • Perkbox discounts
  • Company pension scheme
  • Opportunities for personal and professional development
  • 23 days holidays, plus Bank Holidays (prorated for part time employees)
  • A genuine work-life balance
  • Immediate start available
Role Responsibilities
  • Providing exceptional customer service and experiences, ensuring high levels of customer satisfaction through your enthusiasm, excellent sales service and product knowledge.
  • Confidently engaging with customers and team members.
  • Driving sales performance through our training.
  • Understanding customer's needs and giving advice and inspiration for customers requirements.
  • Building relationships with both trade and DIY customers.
  • Generating new trade leads.
  • Working as part of a team to maintain showroom stock levels and store appearance.
  • Resolving customer queries in a professional manner.
  • You will need to have a smart appearance as this is a customer facing role.
  • Manual lifting will be involved.
  • You must be able to work as part of a team and be flexible to cover store open hours and weekends and bank holidays.
Requirements
  • Previous experience in a retail sales role or environment is preferable but not essential as training will be provided.
  • Friendly, helpful and confident with an engaging personality.
  • You will be comfortable with dealing with a variety of customer situations in a professional manner.
  • Ability to demonstrate energy, drive and a positive can-do attitude.
  • Strong interpersonal and communication skills, written and verbal.
  • Able to easily build rapport.
  • Able to ensure a complete customer experience.
Seniority level

Entry level

Employment type

Part-time

Job function

Sales and Business Development

Industries:
Retail

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