Guest Experience QA Specialist; Hybrid
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-03-02
Listing for:
Costa Crociere S.p.A.
Full Time
position Listed on 2026-03-02
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
A global cruise company based in Southampton seeks a Quality Assurance Specialist to enhance guest experience and service quality. This full-time, permanent position includes responsibilities such as evaluating performance, monitoring communications, and providing actionable feedback to improve service. The ideal candidate should possess strong analytical skills and a passion for service excellence. Benefits include employee discounts, extensive learning opportunities, and a minimum of 25 days of leave.
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