Customer Service Manager - Drive Retention & Service
Job in
Southampton, Hampshire County, SO15, England, UK
Listed on 2026-02-08
Listing for:
Elis Group
Full Time
position Listed on 2026-02-08
Job specializations:
-
Management
Client Relationship Manager -
Customer Service/HelpDesk
Customer Success Mgr./ CSM, Client Relationship Manager, Bilingual
Job Description & How to Apply Below
Overview
A leading multi-service provider is seeking an experienced Customer Service Manager in Southampton to lead the customer service team and enhance customer care. This role involves managing operations, improving retention efforts, and coaching staff to meet performance targets. The ideal candidate will possess excellent communication skills, a relevant degree or equivalent experience, and a passion for continuous improvement. Competitive salary plus benefits offered.
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