HR Operations Lead

Benifex Southampton, England, United Kingdom

Join to apply for the HR Operations Lead role at Benifex

Benifex Southampton, England, United Kingdom

Join to apply for the HR Operations Lead role at Benifex

This range is provided by Benifex. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Who are Benifex?💚💜

We are a fast-moving technology company, and
one of the most successful providers of online reward and benefits solutions in the world
. We believe that everyone deserves an exceptional experience at work, every day, and build
workplace technology
that makes this happen. Benifex’s mission is to
build remarkable experiences that employees love
. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best,
we need brilliant people on board and that’s where you come in. 🚀

Why should you apply? 🌟

• Take ownership of HR systems and processes, driving global scalability and operational excellence.
• Lead digital transformation initiatives, leveraging AI and automation to make HR smarter and more efficient.
• Manage and mentor a small, high-performing team while collaborating with senior stakeholders across the business.
• Be part of a fast-paced, scaling environment where your ideas and expertise will shape the future of HR operations.

Great Benefits

• 💰 Salary up to £70,000
• 🤸 Flexible work – choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.
• 💸 Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
• ✈️ 25 days holiday plus your local bank holidays
• 🎂 Your birthday off
• ❤️ Two half day wellbeing days
• 🩺 Healthcare cash plan to cover the costs of day-to-day healthcare
• 🧠 Employee Assistance Plan 24/7 365 support
• 🤒 Income Protection (75%) and life assurance (4x salary)
• 💰 Referral bonuses
• 🌟 Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
• ✈️ Work from Anywhere policy for 90 days
• 🏖️ Buy and Sell scheme for holidays
• 💳 £50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview 🚀

We’re looking for a hands‑on, technically‑savvy HR Operations Lead to own and optimise our HR systems and processes across the employee lifecycle. This role is pivotal in executing our HR Ops roadmap, harmonising processes globally, and introducing AI‑driven solutions to enhance efficiency and engagement. You’ll manage a small team of HR Operations Specialists, partner with key business functions, and ensure data integrity and operational excellence as we scale rapidly.

Responsibilities 🤘

• Own and manage all HR systems, including HRIS, performance management platforms, employee surveys, and AI‑powered HR tools.
• Drive the HR Ops roadmap, harmonising processes across Payroll, Talent Acquisition, and HR.
• Implement automation and AI‑enabled solutions to streamline workflows and improve employee experience.
• Lead and mentor a team of two HR Operations Specialists, ensuring smooth day‑to‑day operations.
• Maintain high data integrity and deliver actionable HR insights through reporting and analytics.
• Collaborate with Payroll, Finance, TA, IT, and HR leadership to align systems and processes with business needs.
• Support digital transformation initiatives and champion self‑service tools for employees.

What are we looking for? 🔎

• Proven experience in HR Operations or HRIS‑focused roles, ideally with HiBob or similar systems.
• Strong technical skills in HRIS administration, performance management systems, surveys, reporting, and process automation.
• Experience managing a small team (2–3 direct reports).
• Familiarity with AI‑driven HR tools, automation, or analytics platforms.
• Solid understanding of HR operational processes and data integrity principles.
• Analytical mindset with strong problem‑solving skills and a focus on process optimisation.
• Ability to thrive in…