Credit Control Assistant

Credit Control Assistant

Location:

Southampton
Salary:
Circa up to £30/31k (Depending on Experience)

Employment Type:

Full‑Time Permanent role

3D Personnel is a trusted and dynamic provider of recruitment and workforce solutions, specialising in connecting top talent with leading employers across construction and also various other industries - serviced by our Multi‑Sector team. We have a reputation built on trust, integrity, and long‑term relationships, 3D Personnel continues to grow as a lö leader in the recruitment industry, helping businesses thrive and candidates succeed.
With decades of experience, we pride ourselves on delivering exceptional service, tailored to meet the unique needs of both clients and candidates.
At the heart of our operations is our support team with a commitment to quality and compliance. Our dedicated teams combine industry knowledge with cutting‑edge systems to ensure seamless payroll processing, credit control.

We are seeking a dedicated and experienced individual to join our team as a Credit Control Assistant.
The successful candidate will play a critical role in managing credit exposure, ensuring timely debt collection, and supporting payroll operations for hundreds of employees. This role is ideal for someone with prior credit control experience who is eager to join a busy team.

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• Full responsibility for the sales ledger & credit control function.
• Check sales invoices are correct before sending and send to clients on a weekly basis.
• Maintain ownership & responsibility of contact details & specific customer requests regarding invoices and be the main point of contact for our customers on credit control.
• Upload invoices to Sage ensuring they are posted to the correct nominal codes & departments.
• Periodically check that client accounts package details such as credit terms and limits are up to date and complete.
• Responsible for credit control of all 3D UK offices.
• Send aged debt report to sales & directors highlighting areas of concern & any specific issues required.
• Create weekly report for directors & office managers highlighting customers of concern that are over their agreed credit limit or have had negative movement on their credit records such as CCJ's.
• Update credit note spreadsheet on a weekly basis with amounts & reasons.
• Allocate cash received daily.
• Carry out credit checks & insurance updates for all customers / potential customers and ad‑hoc reporting on limits (monthly).
• Monitor the accounts emails to ensure they are actioned.

• Complete all tasks as specified above.
• Hit internal & external deadlines as specified in the schedule.
• Be aware of the office environment including answering the phone when all trades & labour staff are busy.
• Update your calendar & set reminders for important deadlines. Include appropriate people in reminders.
• Attend personal weekly update meetings & monthly finance meetings to discuss progress, issues & upcoming deadlines.
• Attend monthly 1‑1 to discuss personal goals & objectives.
• Any other general admin duties that the Finance Director may set.

• Experience in Credit Control: A solid understanding of credit control processes and substantial prior experience in a similar role (7 years+).
• Flexibility and multitasking ability:
  Comfortable handling multiple priorities in a fast‑paced environment.
• Strong communication skills:
  Excellent written-refresh and verbal communication skills to interact effectively with clients, colleagues and external partners.
• Attention to detail:
  Meticulous accuracy to ensure precision in credit control and payroll tasks.
• Initiative and teamwork:
  Proven ability to work independently with minimal supervision while also contributing effectively as part of a team.
• Ambition and drive: A motivated, hardworking individual committed to achieving excellence and growing within the role.

This is an exciting opportunity to develop your career in credit control.
You will be joining a supportive team and working for a company that values long‑term employee growth and success.

If you are ready to take on this dynamic role and contribute toidia the financial health and operational efficiency of our organization, we would love to hear from you!