Credit & Accounts Receivable Manager

Description

The Credit and Accounts Receivable (A/R) Manager is responsible for managing trade credit risk and overseeing the company’s accounts receivable function to ensure timely cash flow and minimize bad debt exposure. This role combines strategic credit evaluation and decisions with operational oversight of invoicing, cash application, and customer account management. The position requires a balance between risk management and building strong customer relationships, while also contributing to process improvements, compliance, and mentoring of junior team members.

• Credit Evaluation & Recommendations
• Evaluate customer creditworthiness through financial analysis, credit reports, and payment history.
• Determine credit limits and terms for new and existing customers in accordance with company policies and through collaboration with Commercial team.
• Monitor credit exposure and adjust limits based on risk trends and customer performance.
• Accounts Receivable Oversight
• Supervise A/R processes including invoicing, cash application, and account reconciliations.
• Ensure accurate and timely posting of payments and resolution of discrepancies.
• Maintain aging schedules and monitor DSO (Days Sales Outstanding) performance.
• Collections
• Manage receivables and customers follow up to resolve past-due balances and disputes.
• Oversee third-party collection agencies for recovery of significantly past-due accounts.
• Prepare reports on collection status and bad debt exposure for senior management.
• Management & Leadership
• Lead and develop the A/R team, providing training, coaching, and performance feedback.
• Foster a culture of accountability and continuous improvement within the team.
• Collaborate with Sales, Finance, and Operations to resolve customer disputes, improve processes, and balance risk management with business growth.
• Ensure adherence to company policies, best practices, and performance standards.
• Policy & Compliance
• Ensure adherence to company policies and internal controls.
• Maintain compliance with audit requirements and all applicable laws and regulations.
• Reporting, Process Improvement & Compliance
• Prepare and present credit and A/R reports and summaries to management.
• Recommend and implement process improvements to credit, A/R, and collections procedures to enhance efficiency and minimize risks.
• Assist in developing and refining credit policies, procedures, and internal controls.
• Other Duties
• Perform additional tasks and responsibilities as assigned.

• Bachelor’s degree in Finance, Accounting, Business, or related field.
• 5+ years of experience in credit and accounts receivable management, preferably in a manufacturing or B2B environment.
• Proven leadership experience managing a team.
• Experience with credit scoring models and risk analytics preferred
• Strong analytical, problem-solving, and communication skills.
• Ability to lead process improvements and work cross-functionally.
• Proficiency in ERP systems and Microsoft Excel.